Arrived in London after a 30hr international flight to have a shower that was blocked and flooded the entire bathroom after 30 seconds of being turned on (literally) so was unusable. The night manager could not unblock it himself and there were no other rooms available so I spent another night without a shower. Disgusting. The WIFI did not work so I could not even call home to tell them I had arrived safely. The manager was arrogant and cheap and offered me 5 quid off my stay due to my experience. The only redeeming thing was the location but I stayed in a much better hotel 2 days later for the same price so shop around as you can get location without having to put up with poor quality.
- Official Description (provided by the hotel):
- We are a family owned boutique bed and breakfast hotel located in the heart of London within walking distance of major sightseeing attractions including Buckingham Palace, the Houses of Parliament, Big Ben, Westminster Abbey, the London Eye, Tate Britain and Harrods to name a few. We are located within 3 minute walking distance from the Victoria Coach Station and within 5 minute walking distance from the Victoria Train/Underground/Bus.We have undergone major refurbishment and modernisation, completed in June 2012. With imaginative planning we have updated all our rooms to provide private shower and WC facilities (either en-suite or exclusive suite) and offer a great choice of standard, superior and deluxe rooms. ... more less
- Reservation Options:
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