I have never left a bad review before but I have to this time! To start off there is no problems with the staff, they're great. Other than that it's a disaster! The rooms were basic and what we though looked tidy. But soon enough we found a few ants, as a cleaner came into our room daily, we often left the dead ants lying about as proof so they could see for themselves we weren't lying.
After the first night I started to itch on my legs and my arms, only to find our that I had been bitten several times on my body by bugs. I didn't blame the hotel until my newly engaged fiancée also started to have these itchy bites all over his body the following day!
When contacting the hotel after our stay they instantly dismissed the idea of bugs in their hotel, which could be the only option as me and my partner live in separate houses so could obviously not have had them anywhere else!
We booked this hotel as a celebration for our engagement, and we'd chosen this hotel since the website said it was exceptionally close to the o2 arena, but if you are not familiar with that part of London like we weren't then you'd soon find out that there was a river between this hotel and the arena and you'd have to go all the way around it by car or train in order to reach it, which obviously was longer than we imagined !
I may sound as though I am being dramatic but I would honestly not recommend this hotel to anyone!
(Photos of the bites have been uploaded on tripadvisor as proof from me)
- Official Description (provided by the hotel):
- Ibis London Docklands Canary Wharf hotel is an economy London hotel in the Docklands area. Your hotel booking puts you minutes walk from the commercial and financial hub of Canary Wharf, and a short light rail journey from ExCel and the O2 Arena. The 87 modern guestrooms all come with satellite TV and free internet access. Bar and Restaurant open 7 days a week. City Airport is just 5km from the hotel, and there is secure onsite parking for up to 30 cars. There is a free web corner in the lobby. ... more less
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- Also Known As:
- Ibis London Docklands Hotel London
- Accor London Docklands