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“Lovely and clean in a gem of a neighbourhood”
Review of Europa House

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Europa House
Ranked #599 of 1,068 Hotels in London
Oakham, United Kingdom
Level 5 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lovely and clean in a gem of a neighbourhood”
Reviewed 2 January 2014

I stayed on the ground floor one-bedroom apartment in mid-December and found Europa House Apartments to be a lovely alternative to the mainstream hotels on most booking websites. The apartment was pretty and spacious and had a HUGE bathroom - but the best part was how close it was to both Maida Vale and Warwick Avenue tube stations, about 2-3 minutes' walk to either, on the Bakerloo line which runs right into the heart of London in 15 minutes. Brilliant. The staff were great, especially James, who went out and bought me a pint of milk for coffee without my even asking, and was just very nice and helpful in general. There was a little bit of noise at 8am by staff the next morning (a Friday) but other than that it was pretty quiet.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank OBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Europa-House, General Manager at Europa House, responded to this review, 17 November 2014
Dear OBarry,

I am glad to hear you enjoyed your stay with us despite the noise for which we apologise,
and look forward to welcoming you back in the near future.

Kind regards

Gloria Mabaso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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46 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Sydney
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 October 2013

This is our 2nd stay at Europa House and to be honest, we can't think of anything negative to say about our experience. Maida vale is a lovely upmarket suburb of North London, and is only 10 minutes by tube into Oxford St. There are cafes, a small Tesco and various independent shops a 5 minute stroll away, including Warwick Ave or Maida Vale tube stations. The apartments are a good size (by London standards), immaculately clean, and the beds are very comfortable with quality bed linen. Randolph Avenue is a lovely residential street , and only a short stroll to the Abbey Road studios and pedestrian crossing (The Beatles) and Lords Cricket Ground. We requested an apartment to face communal gardens at the rear both times (which are a beautiful spot to take a stroll) . There is also underground parking ( for a fee) which is a bonus for London. The on site Managers Gloria and James were very helpful and one of then was always on call in the office during the week. We are a family of 4, with 2 teenagers, and I would highly recommend Europa House for families over staying in a Hotel.

Room Tip: Request an apartment overlooking the communal gardens at the rear.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank KinoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Europa-House, General Manager at Europa House, responded to this review, 23 October 2013
Dear KinoSydney

Thank you so much for your feedback.
We are delighted you enjoyed your stay with us, and look forward to welcoming you and your family back to Europa House Apartments in the near future.

Kind regards,

Gloria Mabaso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 October 2013

The pros:
Decor
Location
Comfortable beds
Spaciousness
The access to a private garden

The cons: it is next to a busy pub - noisy in the evenings and the noise from when they dump out wine/beer bottles into the trash bin which is located between the two establishments. Also, across the street is a elementary school which meant noisy from play ground in the morning before school starts and during recess throughout the day.

The noise from traffic, school and pub is a huge issue for their units that face Randolph Avenue because all the windows and doors are single pane glass, which also meant there is no insulation of any kind. One night it was quite windy, and the master bdrm in the 2-bdrm apt we were in got quite cold because the draft came through the bathroom single pane window and went under the gap in bathroom door. Europa House should really invest some money on replacing these old single pane windows with double or even triple pane windows.

The other noise we encountered for 3 of the 5 nights we stayed was water pressure noise that one night lasted until 2am, another night 12:15am and 11:45 pm another night. The noise always started around 11pm.

In addition, we were unlucky that the guests in the next apartment had a toddler that we heard him cry every day. This is even when we were out of the apt most of the time.

The bedrooms are in need of blackout curtains.

We stayed at apt #10 and we would not recommend it due to its location in the bldg because of the noise from traffic/pub/school. The 2nd bedroom is more quiet because it faces the garden.

There was also a mix up in meet and greet. When we arrived at the apt, no one was there to meet us. We had to call the mgr on duty and do everything over the phone. It all worked out at the end but had they sent the instruction via email earlier instead of the day of arrival it could have been avoided.

I'd only recommend Europa House only with the apartments that do not face the street.

Room Tip: Do not stay in Apartment #10 due to noise level from streets
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  • Stayed November 2012, travelled with family
    • Value
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Helpful?
3 Thank LuvNature88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Europa-House, General Manager at Europa House, responded to this review, 18 October 2013
Dear LuvNature88,
Thank you for your comments following your stay with us at Europa House Apartments.
Europa house is situated in a peaceful residential area, however on occasion the excitement of the children in the playground can be heard during the two breaks they have during the day.

With regards to the noise from the pub, Europa House Apartments has been operational for more than 10 years and I can thankfully say we have had very few complaints during this time.

We are constantly improving our services at Europa House Apartments and take on board your comments regarding insulation, and can confirm we have blackout curtains in all our apartments.
Our apologies for the inconvenience on your arrival at Europa House Apartments,the instructions are usually sent at least 24 hours prior to arrival date.

Once again thank you for your feedback and we hope to be of service to you again in the future.

Kind Regards,
Gloria Mabaso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, OR
Level 6 Contributor
128 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 13 July 2013

I have usually found trip advisor reviews reliable but this one was over rated. There is nothing wrong with Europa House but it is not a top rated apartment. Location isn't the best there is very little dining or shopping close. Apartment condition was fair, some window blinds didn't work some door handles kept falling off and the dryer didn't work. For comparison purpose it would be an apartment equivalent of a Holiday Inn Express, nothing bad nothing grand. There are better locations and units in London at a similar price.

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank yreme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Europa-House, General Manager at Europa House, responded to this review, 31 July 2013
Dear yreme,

I am sorry to hear that you were disappointed with your recent stay with us and that we fell short of your expectations.
We do try to be as accurate as possible when it comes to describing our location across all websites:
“On a peaceful residential street in Little Venice, Europa House Apartments feature designer furniture and sleek kitchens. The Europa House Apartments are a 20-minute walk from Notting Hill, and have beautiful communal gardens.”
Despite being mainly residential (and quiet), there are some excellent local delis, boutiques and restaurants within walking distance; there is a full list on our website under the London Guide and this list is also available in the Guest Directory located in each apartment.
I apologise that the door handle was faulty, this has been addressed and having checked the blinds and dryer, they are in working order. Our housekeepers are very thorough and we have a maintenance team available daily to fix these type of issues but unfortunately, sometimes, we do need to be notified by our guests if something requires attention.
We genuinely pride ourselves on our very high standard of accommodation and the level of service we provide here at Europa House and thank you sincerely for your comments.

Kind regards,

Gloria Mabaso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuching, Sarawak, Malaysia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 January 2013

My family of 4 (2 older children) have a wonderful time in London, made different by having a good accommodation for family environment. The apartment is clean. Cosy and very comfortable. The family can enjoy an environment like home away from home. The facilities provided are sufficient to ensure the family has a wonderful stay. Privacy is good as we can go in and out anytime without anyone watching over us, and security is good. Highly recommended place to stay if you are traveling as a family. Much better than staying in hotels in London!!

  • Stayed December 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank ClarenceC41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset
Level 5 Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 October 2012

Stayed here as a family in a two bed apartment in June. Hotel was easy to find and car parking a bonus. The reception area was attractive and the two members of staff we met were both extremely friendly and professional. The apartment was very spacious and clean with comfortable beds and furniture. We had an apartment overlooking the road which had lovely french doors onto a balcony but was rather noisy at night. Definately good value for London and we will be returning next year.

Room Tip: Ask for a room overlooking garden, quieter.
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank MicheleSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2012

Our thanks to Gloria, Gregory and Staff. They made our visit to London to see our family a very special experience for us. We cannot thank them enough. They even tracked us down in Australia to return some items left behind in our Apartment. We are a "seniors" couple - our apartment was opposite the School, but unlike one reviewer, we did not find the noise of the children playing intrusive - more a joy to hear - nor did we find the beds hard - they were extremely comfortable!. We appreciated the space and facilities in the apartment. We were offered housekeeping every day. Europa House is situated in a beautiful, elegant location in London - and has access to a "magic" 3 acre gated communal garden with the best of playground equipment for children, making it ideal accommodation for families. Maida Vale transport offers easy access to all parts of London via either train or bus and there is a lovely choice of shops and eating places. Europa House would definitely be our first choice for accommodation if we return to London - no hesitation!

M & D, Melbourne, Australia.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank MandD_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Europa-House, Owner at Europa House, responded to this review, 31 July 2012
Dear M&D

Thank you so much for your very positive feedback. We are delighted that you enjoyed your time with us and with your family. I have passed your kind words on to Gregory and the team. We are especially pleased to hear that you took advantage of the garden and the delights of Maida Vale!

I do hope that we can welcome you both back to Europa House again soon.

Best wishes,

Gloria Mabaso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Europa House

Property: Europa House
Address: Europa House 79A Randolph Avenue, London W9 1DW, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Airport Transportation
Hotel Style:
#351 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Europa House 4*
Number of rooms: 12
Official Description (provided by the hotel):
Located in Little Venice, West London, Europa House Apartments provide the perfect base for families, couples or professionals who prefer to stay away from the bustle of central London. With one, two or three bedrooms, a separate living room and fully fitted kitchen, each apartment offers a home from home feel, providing complete freedom with the added comfort of a 24 hour telephone concierge. Guests can enjoy direct access to the three acre communal gardens where there is also a playground for small children. The organic lifestyle shops and cafes of Clifton Road are nearby and there are many restaurants and pubs in the local area, including The Warrington Pub right next door. ... more   less 
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Also Known As:
Europa House Hotel London

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