We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“family trip”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Radisson Blu Portman Hotel, London
Ranked #431 of 1,088 Hotels in London
GreenLeadersGold level
Sofia, Bulgaria
2 reviews
“family trip”
3 of 5 bubbles Reviewed 10 June 2014

The rooms are too small,also bathroom and room needs renovation.The staff was friendly and experienced,helped us with usefull information.The location is perfect,close to everything.The Wi-Fi in room is O.K,and is a advantage for choosing the hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Krasimira M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 12 June 2014
Dear Guest,

Thank you very much for taking the time to write the review regarding your stay.

Lovely to read your very kind comments about the staff, I would like to thank you very much for that. I am glad to see that you found our location perfect for your stay in London.

I was saddened to note that there were some aspects of your bedroom that did not meet your expectations and I would like to apologize for any discomfort this may have caused you during your stay.

I do hope you will come back to the Hotel in future and it will be my pleasure to take care of your booking personally in order to accommodate your needs. Should you require anything else, please do not hesitate to contact me directly.

Kind regards

Daniela Lehner
Assistant Front Office Manager
+44207 208 6000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,431 reviews from our community

Traveller rating
    442
    519
    282
    129
    59
See reviews for
247
452
67
480
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Istanbul, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

This is a fantastic location for all Central London events. We were visiting the Royal Academy which was within walking distance as were Oxford Street, Hyde Park and everywhere we went only a short taxi ride. The hotel terasse was a real bonus as we met up there for drinks & sun shining - so good we had a light lunch on Sunday too. Great breakfast

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Holmehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 12 June 2014
Dear Guest

I could not ask for more when reading your amazing review! Thank you very much for taking the time and sharing your experience on Tripadvisor.

I am glad to see that you found our location perfect for your stay in London; I also appreciate your comments about the breakfast and lunch, and I shall ensure your feedback is forwarded to the Chefs and Food and Beverage Manager.

I do hope to have the pleasure of welcoming you back to the Hotel in the near future. Until then, please do not hesitate to contact me in case I can be of any further assistance.

Kind regards

Daniela Lehner
Assistant Front Office Manager
+44207 208 6000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
angeles City
Level Contributor
208 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
2 of 5 bubbles Reviewed 10 June 2014

I stayed here for 2 nights on business. It has good and bad points but it is mainly the bad points that one remembers. Location is very good and price is in line with similar hotels in the area. Standard room is very small but is well equipped. First problem is the keycard use in the lift. Mine did not operate the lift immediately and the lift would go off somewhere else making me look stupid. This was very annoying. Next room was clean but I couldn't open the safe. It turned out that the previous occupant had left their passport in there and security had to retrieve it later. This says something about the preparation of the room ! That was not the end of the safe saga. It stopped working and eventually was replaced the following day. Not very good. The free internet is welcome but this went down on the second night and stayed out on my side of the building till about 9am next morning. Then there is the annoying TV system. It kept rebooting itself and going off completely or going to the annoying Radisson Blu propaganda movie. This happened just when I was watching something interesting. The maintenance guy told me this is a problem with the receiver box and it needed replacing. However it was not replaced during my stay. The electrical outlets are all the UK standard 3 pin variety requiring an adapter for anything else. As a lot of guests are from overseas it would make sense that outlets with omni adapters built in be installed rather than what is there. However on the positive side there are USB charging points. There was a delay in getting an adapter as there were initially none available.
On the positive side, the breakfast was excellent. Although overall I do not think I would stay here again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eagle999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 12 June 2014
Dear Guest

Thank you for taking the time to provide us with feedback.

Although you were pleased with our prime location in Central London, I am displeased about your unsatisfactory stay.

I sincerely do apologize for the inconvenience caused due to the several issues. Your comments have been passed to the relevant Head of Departments to follow up.
I can assure you that this is certainly not a reflection of our usual high standards in all areas.

Although this stay did not meet your expectations, I would certainly hope you will allow us another opportunity to make it better for you on your next visit to London.

Kind regards

Daniela Lehner
Assistant Front Office Manager
+44207 208 6000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leatherhead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 9 June 2014

Pokey room. Booked twin got double for me and daughter to share. WiFi awful. Breakfast buffet hot food ensdible. Went elsewhere to eat and room service food a poor selection after 10.30pm and again not good. Will not be back! :

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
2 Thank J. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 11 June 2014
Dear Guest

Thank you for taking the time to leave us with feedback regarding your visit. I am very disappointed to learn that due to issues with the bed type, the Internet connection and the food quality, this caused a negative impact on your overall stay.
I can assure you that this is not our usual standard of service and your comments have been addressed with the relevant departments.

I really hope that we can welcome you back at the Portman so you can experience our usually excellent service.

If I can be of any personal assistance in the meantime, please let me know.

Daniela Lehner
Assistant Front Office Manager
+44207 208 6000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Molde, Norway
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Rather small rooms. Excellent service, but problems with the housekeeping.
We arrived late in the evening - when entering the room we found that there hadn't been any housekeeping since the previous guest left. Back to the reception ad got a new room. On the second day, the housekeeping was not satisfying.
Except this: A good choice in central London. Only a few yards to Oxford Street

  • Stayed May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Norwegian58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 10 June 2014
Dear Guest

Thank you for taking the time to write a review about your recent stay with us.

I am disappointed to read that you were given a room that was not ready and that you had to go back to Reception to get another room, specially after a long day at work or travelling.

I am delighted to see that you liked our service and our location, we are indeed very centrally located.

I hope to welcome you back at the Portman. Please do not hesitate to contact me directly if I can assist you with any future reservation.

Kind regards

Daniela Lehner
Assistant Front Office Manager
+442072086000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramat Gan, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 June 2014

We stayed a week at the end of May 2014 in this Hotel.
Service was very freindly and helpful.
Rich and tasty buffet breakefast.
Location is excellent.
Close to underground and to many london bus lines.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZviPorat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review, 10 June 2014
Dear Guest

I appreciate you taking the time to write a review about your stay at the Portman.

I am delighted to see that you had an enjoyable time with us and that you liked the breakfast, our friendly service and our location. We are indeed in the heart of London, perfect for shopping and within walking distance of the tube station.

Once again thank you very much for your kind feedback and I look forward to welcoming you on your next visit to London. In the meantime if there is anything I can help you with, please do not hesitate to contact me.

Kind regards

Daniela Lehner
Assistant Front Office Manager
+442072086000
daniela.lehner@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
127 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 3 June 2014

I did have an upgrade which i was thankful for - it meant i had lots of nice facilities in a larger room. The hotel just seems a bit worn. Conference facilities were good. Staff - ok - although check out was laborious!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scorchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review, 4 June 2014
Dear Guest,

Thank you for providing us with a review of your recent stay.

It is good to know that as a conference attendee at the Radisson Blu Portman Hotel, the facilities were to your liking and the complimentary upgrade to a Business Class room with additional amenities and space meant that your stay was greater appreciated.

However, I would like to apologize that your check-out was the most disappointing factor of your stay and will look to share this feedback with our Front Office Manager to monitor this in depth and ensure that this feeling is not repeated.

I would hope you will allow us another opportunity to look after you when you are again in the area. If I can assist with any future reservations, please contact me with the e-mail listed below. I would be thrilled to see your next stay being of the standards that I would expect it to be.

Sincerely,

Marc Garrett
Guest Relations Manager
+44 (0) 207 208 6000
marc.garrett@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Marylebone
Radisson Blu Edwardian Sussex Hotel
Marylebone
DoubleTree by Hilton Hotel London - Marble Arch
Marylebone
The Cumberland
The Cumberland
#379 of 1,088 in London
4.0 of 5 bubbles 5,871 reviews
Show Prices
Show Prices
Show Prices
Marylebone
The Leonard Hotel
The Leonard Hotel
#335 of 1,088 in London
4.0 of 5 bubbles 638 reviews
Marylebone
Amba Hotel Marble Arch
Amba Hotel Marble Arch
#69 of 1,088 in London
4.5 of 5 bubbles 1,413 reviews
Marylebone
Hyatt Regency London - The Churchill
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Portman Hotel, London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Portman Hotel, London

Property: Radisson Blu Portman Hotel, London
Address: 22 Portman Square, London W1H 7BG, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Green Hotel in London
#295 Family Hotel in London
#296 Luxury Hotel in London
#303 Romantic Hotel in London
#324 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Radisson Blu Portman Hotel, London 4*
Number of rooms: 272
Official Description (provided by the hotel):
Attractive Modern Hotel situated on Portman Square, convenient to Oxford Street shopping & Hyde Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Rezidor, Expedia, Booking.com, Hotels.com, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Radisson Blu Portman Hotel, London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Portman Hotel, London Hotel London
Radisson London
London Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing