Booked a junior suite as the teenager was competing and staying in the same room. Grandparents were staying in a standard room. Arrived at 3.30pm Standard room not ready so invite to take tea and wait. Description on web site for Junior suite said the following: "Junior Suites offer a roomy, classic haven after a busy day in the city. They include a separate lounge area with television and a designated dressing area". Well their idea of separate lounge area is different to mine as the room looked like a standard Hilton room. Went and complained and after a lot of Iffing and butting they did upgrade us all to the penthouse but then when house-keeping came to make up bed for teenager wouldn't do it until we agreed to pay so had to phone reception again to sort out. Lots of hassle although the receptionist was very helpful but would NEVER stay at a Radisson again as this has put us off.
- Official Description (provided by the hotel):
- Attractive Modern Hotel situated on Portman Square, convenient to Oxford Street shopping & Hyde Park. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Portman Hotel, London Hotel London
- Radisson London
- London Radisson