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The Chesterfield Mayfair
Ranked #12 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Newport Beach, California
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 5 August 2011

Great value for the price. The service was very good and the rooms were great

Stayed July 2011, travelled as a couple
Helpful?
Thank HappyRetirees92662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 11 August 2011
Dear Guest,

It’s very kind of you to take the time to share your positive comments with your fellow travellers.

We are pleased you had an enjoyable stay and that your dinner in Butlers restaurant and the afternoon tea was so enjoyable. Thank you for highlighting the good service you received from our staff, I will be sure to pass this on to all the staff.

We look forward to welcoming you back to our Hotel again in the near future.

Kind regards,
Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,049 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (388)
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Scotland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 August 2011

Hotel was great & location was very central.The staff were excellent.We had dinner in the restaurant on the Friday evening & the food & service was faultless.
After noon tea is delicious.
Will have no hesitation visiting this hotel again.Would highly recommend it.

Jim,Scotland

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JIMDScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2011

From the moment you are greeted by name and welcomed through the front doors you feel like a special guest at a wealthy friend's manor house. Thoughtful touches warm every inch of this classic hotel. This is not a nameless, faceless, chain hotel experience, this is something special. From beautiful linens, fluffy towels and robes, quality toiletries and free wireless, to the very attentive customer service; charming and carefully considered "hospitality" is evidently a priority for the Red Carnation contingent. Chris the concierge is a legend, I would stay here just to talk to him!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank OZinOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 11 August 2011
Dear Guest,

Thank you for taking the time to your write your lovely review.

I am delighted that the luxurious linens and amenities in the room created such a warm and thoughtful home away from home environment. It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members, in particular Chris.

Thank you once again for taking the time to share your experience with us and I look forward to welcoming you back to The Chesterfield Mayfair in the near future.

Kind regards,
Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

Wonderful little hotel in the center of Mayfair. Easy walk to everything you need: tube, Hyde/Green Park, Buckingham Palace, Parliament, etc. Room was small but not painfully so. Expensive, but this isn't exactly the neighborhood for modestly priced hotels. Staff were as attentive as I'd hoped and were able to help whenever I required it. The bar had a great selection of scotch (again - expensive) and a friendly bartender on the several nights I visited.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank timjoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 11 August 2011
Dear Guest,

Thank you very much for taking the time to write your review.
It was our pleasure to have you stay with us and I am pleased that you were able to enjoy the bar facilities.

I look forward to welcoming you back to the hotel next time you are in London.

Kind regards,
Oliver
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shaftesbury, United Kingdom
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

The Chesterfield is a cosy hotel, if a little old fashioned. I had a room quite high up 'in the eves' which was very cosy indeed - but perfectly spacious enough, I had a full breakfast via room service which was excellent.

  • Stayed December 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank annej18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 11 August 2011
Dear Guest,

Thank you for posting a review since your stay with us.

I am delighted that you enjoyed your stay and I look forward to welcoming you back to The Chesterfield Mayfair again next time you are in town.

Kind regards,
Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

My family of 2 adults and 2 children recently stayed at the Chesterfield Mayfair in a suite, perfect for families with children. There is a small entry/lobby to the suite, leading to a door for each bedroom. The parents have their own large bedroom, with marble tiled ensuite, underfloor heating, bath, shower and toilet. The children have their own bedroom with 2 single children's beds, large flat screen TV and Wii. Bottled still and sparkling water is included free, as is WiFi. Luxurious bed linens and towels, large cupboards for storage and 2 good umbrellas were also part of the appeal. Cooked to order breakfasts are also included, the food is ok. The hotel is in a very quiet residential street in Mayfair, but just a 3 min walk to Green Park tube, 5 min walk to Buckingham Palace, 8 min to Oxford St shops.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Australiansurfer92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 11 August 2011
Dear Guest,

Thank you for taking the time to write about your recent stay and all the details of your family room.

I’m delighted to read that you enjoyed your stay and the room and I’m pleased that small touches such as the water and Wi-Fi created such a favourable impression.

I look forward to welcoming you and your family back to The Chesterfield Mayfair again in the near future.

Kind regards,
Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 27 July 2011

We stayed here on our way for a 2 week trip with lots of luggage. There was no dresser in the room, no desk and no room to open a suitcase. We called to the front desk and they said they would store our luggage or we could pay $300 more per night for a larger room . We were told that London has small rooms and get used to it. We frequently travel to NY and I do know about small rooms in big cities, but this was ridiculous. We could not store luggage as there was no place to put anything. We had other folks arrive later who were put in suites at our same rate.

Stayed June 2011, travelled as a couple
Helpful?
5 Thank kaanapaliicondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#12 Luxury Hotel in London
#13 Romantic Hotel in London
#17 Green Hotel in London
#41 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

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