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“Love the feel of this hotel”

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The Chesterfield Mayfair
Ranked #13 of 1,076 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 18 August 2014

I stayed here for a couple days last year and enjoyed the look and feel of this hotel. The rooms weren't large though typical of European sizes but it was close to a few pubs and Hyde Park so the location was amazing. Prices seem to vary, depending on the time of the year but loved how close this is to the park, tube stations, etc.

  • Stayed: September 2013, travelled on business
    • Value
    • Rooms
    • Service
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for taking the time to post this review of your time at The Chesterfield Mayfair Hotel.

It gives me great pleasure to know that you enjoyed your stay with us and felt at home in our boutique hotel. I am thrilled that you found the location to be ideal for you with many restaurants and bars within short walking distance of the hotel. Green Park tube station is also a short walk away from the hotel and I am glad that you took advantage of this.

We look forward to welcoming you back to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,405 - 1,411 of 3,296 reviews

Reviewed 18 August 2014

We just returned from 3 weeks in Europe spending the last 4 days at the Mayfair. From the time we stepped out of the taxi and met Chris at the door to the time we got back in to leave 4 days later, everyone and everything was incredible. The desk staff was welcoming and attentive. As a frequent traveller, most hotel desk staff are non-interactive and non-social. The Mayfair was just the opposite... actually carried on conversations with everyone. The restaurant staff was outstanding both at breakfast and dinner (David, Lonis, et al). Everyone made you feel like you were special guests. The cuisine was great - especially the roast lamb and salmon! The hotel location was great. Away from the hustle of the city yet in a great location. A 5 minute walk to the Underground and a 15 minute walk to St James park and Buckingham. We even had a great time with our floor housekeeping staff!! The accomodations were upscale and I thought worth the fare. We would definitly recommend the Mayfair to others and if/when we return we would return to stay with you-all.

A special thanks to the staff for making us feel at home...It is a 24 hour a day effort and they were excellent.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for taking the time to provide feedback on your recent stay at The Chesterfield Mayfair Hotel.

I am pleased that you chose to join us for the last four days of your European tour and that The Chesterfield Mayfair Hotel has left a lasting impression on you. My Executive Head Chef will be thrilled to hear that you found the traditional cuisine in Butlers Restaurant to be delicious.

We enjoy welcoming all of our guests to the hotel and I am delighted that you felt well looked after from the moment you arrived. I will be sure to pass on your kind words to all of my team here from the front office staff to the restaurant staff to the housekeeping staff; we really do appreciate when guests notice our dedication.

As always, I look forward to welcoming you back to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager

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Reviewed 16 August 2014

We have just returned from a trip to London, and we spend 4 nights at The Chesterfield. We were very impressed with this hotel and would without a doubt stay here again, and we would happily recommend it to people. The location, in my opinion, is the best spot for exploring London. It's set in a quiet street and set back from the hustle and bustle of London, yet you're only a few minutes away from Piccadilly, Hyde Park, Bond Street/Oxford Street, Green Park , Piccadilly Circus and the West End. In terms of public transport there are non stop busses running along Piccadilly which will take you in all directions and Green Park Tube for the Underground.
The rooms are traditional decor, and very comfy. Service was excellent and staff were always willing to help you with whatever they could.There is also free high speedWiFi throughout the hotel including the rooms . This hotel really felt like our "home from home" during our time in London.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank SeaDream2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for your recent review of the Chesterfield Mayfair Hotel.

It gives me great pleasure to learn that you enjoyed your stay with us and that you felt warmly welcomed to the hotel. The hotel is indeed ideally located away from the bright lights of London but close enough to be within walking distance of all the action.

My Executive Housekeeper will be delighted to hear that you found the rooms to be comfortable and well decorated in your home away from home. We take great pride in our service here at the hotel and I am thrilled that you felt well looked after during your stay.

I do hope to continue to welcome you back to The Chesterfield Mayfair Hotel in the future.

Kind regards,

Oliver

Oliver Raggett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

What a fantastic hotel this is, it was a treat for my friends birthday and they went that extra mile to make our trip wonderful, from the Doorman to the Manager everything was perfect.
Thank you so much to all the staff at this beautiful hotel.
I would especially like to thank Kathryn who took my booking way back in January, it was lovely to meet you face to face.
My husband and myself visit London at least 4 times a year so The Chesterfield will be the top of our list of hotels from now on.
The rooms 603 and 605 are fantastic, and to say we were in the middle of Mayfair there was no noise and we could sleep with the window open, which is a plus for me as I live in the country and hear no noise at all when home, so to go to our capital city and be able to open windows was great for me!.
Thank you once again to all the team of the Chesterfield for making two 65+ ladies very happy.

Room Tip: 603 and 605 are very quiet.
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  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DoncasterYorkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 19 August 2014

Dear Guest,

Thank you for taking the time to write your fantastic review of your time at The Chesterfield Mayfair Hotel.

It gives me great pleasure to know that you chose to celebrate your friend’s birthday with us here at The Chesterfield Mayfair and that you had a memorable time with us. Thank you for your compliments about the outstanding service offered by all my team, especially Kathryn. We really appreciate when our guests notice our dedication and I will be sure to pass on your kind words to everyone. My Housekeeper will be delighted to hear that you slept soundly and that you found the rooms to be beautiful.

I look forward to welcoming you once again to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver
Oliver Raggett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

My wife and I spent another wonderful long weekend availing of the weekender deal which included Afternoon Tea and a complimentary bottle of their own Champagne at this hotel. We joined family from the USA that have stayed here many times in the past because of the friendly and helpful staff. The hotel is just a short walk away from the main shopping areas, Hyde Park and tube. The staff all go out of their way to ensure your stay is memorable. The restaurant is excellent and the wine list includes fine wines from their own French vineyard and winery. All in all a great central base for a visit to London.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Harlow P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 15 August 2014

Dear Guest,

Thank you for your fantastic review of The Chesterfield Mayfair Hotel.

It gives me great pleasure to learn that you had an enjoyable stay with us and that you took advantage of the fantastic Mayfair Weekend offer. The hotel is ideally located close to Green Park and Hyde Park, convenient for a weekend of exploring in London. Our Sommelier, William will be delighted to hear that you found the wine list to be carefully selected and varied and that you sampled our South African wines, Bouchard Finlayson.

I look forward to welcoming you back to The Chesterfield Mayfair in the future.

Kind regards,

Oliver

Oliver Raggett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Situated in a great location in the middle of London's heart with a luxurious and cozy atmosphere and excellent service (delicious breakfast!). Thank you for this lovely experience during our 5 nights of stay!

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Kristin873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 15 August 2014

Dear Guest,

Thank you for sharing this great review of your time at The Chesterfield Mayfair Hotel.

It gives me great pleasure to know that you and your husband had a pleasant stay with us and that you found the hotel’s location ideal. My Restaurant Manager will be delighted to hear that you had the chance to join us in Butlers Restaurant for breakfast and that you found the food to be delicious.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel in the future.

Kind regards,

Oliver

Oliver Raggett
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

We stayed at the Chesterfield Hotel in Mayfair for 5 days. Perfect location, we could walk everywhere. The bed and linen were so comfortable, the service impeccable, breakfasts were delicious and very professional and friendly employees. When we go back to London, we will not consider going anywhere else but the Chesterfield Mayfair.

Room Tip: Our corner suite was large, sunny and very quite.
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver R, General Manager at The Chesterfield Mayfair, responded to this reviewResponded 14 August 2014

Dear Guest,

Thank you for taking the time to write a review of your recent experience at The Chesterfield Mayfair Hotel.

I am glad that you enjoyed your long stay with us and that you appreciated our central location. My Executive Housekeeper will be happy to hear that you found the room to be immaculate and the bed to be comfortable. We take great pride in our service here at The Chesterfield and I am thrilled that you found the staff to be professional and friendly.

I hope we will have the pleasure of welcoming you back to The Chesterfield Mayfair in the future.

Kind regards,

Oliver

Oliver Raggett
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chesterfield Mayfair

Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Luxury Hotel in London
#13 Romantic Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range: £187 - £747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

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