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“Great apart from the smelly room”

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The Chesterfield Mayfair
Ranked #13 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
west sussex UK
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great apart from the smelly room”
Reviewed 3 December 2008

Booked a night with my wife in a standard room on the 29th November. Check in was smooth and efficiant and the doorman and other staff were genuinly interested in us and offered their help. Unfortunately despite booking a no smoking room we were put into a smoking room and given that the walls of the room are fabric lined it was pretty smelly. We asked to move immidiately but were told there were no non smoking rooms available but they could put a room freshner in the room!! We had to put up with it which really spoilt what was a pleasant , decent sized room. How come that you cant smoke indoors anywhere in the UK anymore except, it seems in hotel rooms.
Fairly good value but watch out when you book the room direct as they quote a net VAT rate which doesnt help if youre not there on business. Mark Sussex

  • Liked — decor
  • Disliked — the smell it was a smoking room
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kolwezirolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Yorkshire
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 December 2008

This is our 4th visit to The Chersterfield and they never fail to surpass themselves.
The hotel is in a perfect location for shopping, theaters and sights, we didn't need a taxi.
The food is excellent and reasonably priced, with a breakfast to die for, although the conservatory is a little cold in winter. The pianist playing in the lounge is a perfect end to a good day.
The staff are always helpful.
Rooms small but big enough and very well appointed, we loved the music room (bedroom).
We are a mature couple from the UK

  • Liked — The Bed & the bathroom
  • Disliked — nothing to moan about
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnJYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 December 2008

Polite staff - helpful, especially the 'tall man' on the door
Very clean rooms
Beautiful crisp white sheets & a really comfy bed
Lovely breakfast
Immaculate bathrooms
Small rooms - but we did know that from reading reviews on here
A personalised card for our anniversary - nice touch
Box of jelly beans complimentary one night
Bottle of champagne and Afternoon Tea with the package
Quiet surroundings - no noise at all in the room, apart from a slight whirl from the air conditioning
Complimentary water and biscuits topped up twice daily
Towels and bath robes fabulously soft
Easy walk to Green Park tube station
Hyde Park, Oxford Street within 10 mins walk
Only 15-20 mins walk to the Queen's Theatre - Les Mis was fab!
All in all, a superb place to stay, despite the dreary weather.
Lastly the Christmas tree was beautiful.
The only slight grouse - £11 for a glass of wine!!!! - we are not all Julia Roberts.................

  • Liked — Crisp bed sheets
  • Disliked — £11 glass of wine.......... could have had a bottle for that, even a nice Rioja!
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank WhatEyeThink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 December 2008

excellent ,well organized, spotless hotel. this place has great rooms and a good size. Everything is there that you may need and nothing is too much trouble for the staff to make your stay perfect. The breakfasts are the best in any hotel in London .
The location is good being near the royal parks for a stroll and shopping on Bond street. We loved our stay.
We have used this place twice before for business and it has proved a consistently high satndard

  • Liked — high stanards
  • Disliked — nothing
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank HuddersfieldDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 November 2008

I decided to stay at the Chesterfield Mayfair based on reviews that I read on tripadvisor, plus the value for what you get and the location. There is so much positive I could say about this hotel but I'll just name a few. The room and bathroom were super clean. The bedding and toiletries were of high quality which I enjoyed immensely. The towels were so cuddly : )! The service was impeccable, there when you need it but not intrusive. Also, I loved the staff in the bar too, they were fun to talk to and provided great service.

One other comment, I travel a lot for business so get to interact with alot of staff at hotels. It was refreshing to see how the staff was playful and light hearted with each other. One day I was walking by the lobby and heard them singing. It was so nice to be on a break in London and feel the joy of others around me. What a statement without words, to be able to observe people enjoying where they work and with the people they work with. Seems like a happy place to work which was reflective in the service and experience that I enjoyed at the Chesterfield. Thanks for the wonderful time! Judy Becker, San Francisco

  • Liked — Service
  • Stayed November 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank curiousgeorgetravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 November 2008

We stayed here last weekend on the Mayfair Weekends package and once again, were not disappointed. We have stayed 4 times previously, and it really was like coming home. The room was a king size and although it was small, it was perfectly formed. We came here from another hotel and whilst the other hotel room was much larger, it was nowhere near the same standard of perfection. It really is worth the extra cost. The staff are wonderful - so polite- and actually look interested in you. The breakfast is superb, cooked to order and there was an incredible buffet selection-you certainly would not come away hungry! We would like to thank all the staff for a wonderful stay once again and will definitely be returning.

  • Liked — The great big comfy bed that required a step ladder to get into!
  • Disliked — nothing
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buddyandmisty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 November 2008

I stayed for one night at the Chesterfield on my own as I had been invited to a swanky party in Mayfair on a Saturday night and decided to treat myself. I did, however, get a fantastic deal on a website called hoteldirect I think and got a beautiful yet small single room with breakfast included. I turned up on Saturday afternoon and have to say that my entire stay was memorable! The room was beautiful, the bed so comfortable and the bed linen elegant and fine. The bathroom was gleaming marble with lots of lovely goodies and a huge shower. I was on the 3rd floor and it was incredible quiet. On Sunday morning, I ordered room service for breakfast which was such a treat and delicious. I don't often have the need to stay in London, as I live near Richmond but the hotel made my weekend a weekend to remember! Thank you The Chesterfield!

  • Liked — The bed!
  • Disliked — Nothing!
  • Stayed November 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poppie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Romantic Hotel in London
#13 Luxury Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

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