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“Great Location and Friendly Staff”

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The Chesterfield Mayfair
Ranked #14 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 February 2009

We stayed for 2 nights last weekend. Very nice hotel in very central location in mayfair. 10 min walk to Oxford St. Lots of nice restaurants around the corner in Shepherd Market. We'll be back.

  • Stayed: February 2009, travelled as a couple
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Thank BIGAL99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,615 - 2,621 of 3,255 reviews

Reviewed 21 February 2009

I stayed here in Feb 2009 with a group of friends - we were celebrating the 40th B'day - the hotel couldn't have done any more for us. Staff were friendly and helpful - the level service was wonderful.It's good value when you take into account the location, the afternoon tea provided, the champagne on arrival, the level of service, the heavenly beds and the quality of the breakfast menu...I could go on! The bar is buzzy and a good spot to have a drink after a long days shopping! Location is a big plus - so easy to walk/taxi to shopping, restaurants etc. It's old worldly - so if you're looking for modern it's not the place for you. But if you are looking for a warm hotel experience in the heart of London this is the place for you.

  • Stayed: February 2009, travelled with friends
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2  Thank DeirdreK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2009

Our stay at the Chesterfield was faultless. Right from the initial contact with the hotel through to our departure, everything was amazingly friendly and efficient. On booking we were asked about our preferences - bedding, diet, etc - and these requests were remembered throughout. The room was beautiful and very clean. Afternoon tea is highly recommended; wonderful cakes, scones and sandwiches. We will certainly return.

  • Stayed: February 2009, travelled as a couple
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1  Thank BrianCEssex_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2009

Staff was very efficient and friendly. Excellent communication via email during reservation process. Good location, close to Green Park Underground, fun shopping, and great little restaurants around the corner (wonderful lunch at Caffe In).

Room was clean. Towels and linens top notch. Bed was very comfortable and we slept well. Fresh carnation in the bathroom and heart shaped soaps at turndown – nice touches.

We were due to check in Monday and the BIG snow hit London. We were coming in from Horsham and all the trains were cancelled. We waited until late afternoon to see if the situation improved and it did not. When we called to say we could not make it in, they did not charge us for the late cancellation and no- show due to the weather. When we arrived very early the next day, our room was ready for us. We enjoyed our stay!

  • Stayed: January 2009, travelled on business
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2  Thank Cathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2009

Great hotel, have stayed many times over the past few years and It keeps getting better. The staff were so friendly, the service bang on and the location ideal!

  • Stayed: January 2009, travelled as a couple
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1  Thank KJ1Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2009

This hotel is tucked away in the beautiful Mayfair district of London. Great location, walking distance to Oxford Street for all the shoppers, Hyde Park and Bukingham Palace to name but a few places of interest.

Greeted very warmly when I arrived. I was a little early but my room was ready. I did bring my own bag up as it was just a small one but the front desk did offer to have it brought up for me.

The room itself was small, but perfectly formed. In the centre of London you are not going to get massive rooms. The bed was comfy and the room in general very clean. If you are expecting high class Widescreen TV's this is not the place for you, its old style but everything works and looks in place in this hotel.

Went to the bar later afternoon to sit and read while i waited for my boyfriend who was arriving later that evening. The bar staff were very attentive and you could relax away a couple of hours in the very plesant atmosphere of the bar.

Had a booking in the restaurant (Butlers). This is the only place i had fault. The food was OK, nothing very special for the prices they charge. I did make a complaint to the head waiter that my Baileys coffee was cold, he just huffed at me and took it away and popped it in the mircowave and left it back onthe table without saying anything. I thought this was very rude. In an establishment like this if the coffee is cold - replace it dont microwave it. Needless to say i just left it there and did not drink it. This should have been taken off our bill but was not.

Had room service the following day and that was lovely - great club sandwich and very reasonably priced, arrived promptly and staff very nice.

Check out was very good as well and staff offered to store our bags as we wanted to go out walking before we had to depart to the airport.

All in all i had a really nice stay in this hotel. I would stay there again although i have to say i would not eat in the restaurant - there are plenty around the area to choose so would not be stuck for somewhere to go.

  • Stayed: January 2009, travelled as a couple
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1  Thank Bren07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2009

For Americans, the Chesterfield's rooms will be small, but think of it as a B&B. The rooms are very clean, the staff extremely helpful, and the service is excellent. Although meals/drinks are expensive, you get what you pay for: first class all around. At least the Internet/Wifi and Business Center are Free!

The location was the biggest draw for me: a few minutes to Green Park Underground Station, and a quick walk to excellent shopping in Mayfair.

I would stay here again for work, and even for holiday.

Stayed: February 2009, travelled on business
1  Thank Chase72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chesterfield Mayfair

Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Romantic Hotel in London
#14 Luxury Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range: £187 - £770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

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