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“It's all true”

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The Chesterfield Mayfair
Ranked #14 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 8 May 2010

Overly enthusiastic reviews of any hotel put me on guard, but as they apply to the location, staff, and amenities of The Chesterfield Mayfair -- it's all true. The staff and management seem eager to find ways to make you happy. Manager Oliver Raggett could not have been more receptive to our requests and needs, Amy at the front desk found us a fine room with a view (to the extent possible in central London) and Darren, the concierge, saved our bacon in a medical min-emergency. A superb hotel in every way, Don't bother looking elsewhere if The Chesterfield Mayfair fits your budget category (it didn't ours, but they made it work!).

  • Stayed: April 2010, travelled as a couple
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Thank parkhill24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,494 - 2,500 of 3,340 reviews

Reviewed 29 April 2010

My friend and i have an annual weekend break in London and have stayed in many hotels but nothing has compared to The Chesterfield! Everything was class-booking,service,staff,room,breakfast,ambience.Just perfect. A very nice personalised letter from the manager thanking me for my completed questionnaire was a nice touch.We shall always stay there and in fact my husband and i have booked to stay at the Chesterfield for our ruby wedding anniversary in December.

  • Stayed: March 2010, travelled with friends
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Thank LianYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2010

The hotel is a very good well kept secret. Upon arrival your bags are taken of you and after check in you are shown around the hotel and evrything is explained. You are instantly made to feel at home. Once in your room you can see how well apointed it is with all the little extra touches that you may take for granted. Attention to detail is everything and i think they have got this spot on. Nothing is ever too much trouble. The dining room is excellent and the waiters are friendly and very polite. The food is excellent and very reasonably priced as are the rooms. We had a Champagne weekend which included a bottle of Champagen in your room when you wanted it and a free afternoon tea, probably the best afternoon tea in London and we have tried quite a few.
All in all i do not think you could find a better hotel, if you like shopping it is in easy reach of Oxford street and Piccadilly and for shows it is in easy reach of the West end, just a 30 minute steady walk.

  • Stayed: April 2010, travelled as a couple
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Thank Rex1914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2010

We enjoyed staying at the Chesterfield Mayfair very much. It was quiet but not austere; the staff was very friendly and the service at the restaurant was excellent, as was the food.

We liked the location very much; accessible to other things but removed by a few short blocks from the hustle and bustle of Piccadilly. Exactly what a hotel in a large city should be. The Chesterfield website is excellent and is very helpful in planning your visit, as it includes much information on London places of interest within walking distance of the hotel.

We stayed as part of a package with the Royal Academy which is near the hotel. Also, on Half Moon Street, within two blocks of the hotel, is an excellent Japanese restaurant, Kiku.

  • Stayed: April 2010, travelled as a couple
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Thank smoore47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2010

From the moment our taxi arrived, we were so impressed by the Chesterfield. The staff are completely amazing, extremely friendly and helpful, without being in your face. The breakfast was delicious and we are looking forward to our next visit.

  • Stayed: April 2010, travelled as a couple
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Thank DaisyTulipNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2010

We travel to London frequently (we used to live there) and on each trip tried a different hotel in Mayfair. Now that we have tried the Chesterfield, we will make it our hotel for future stays. We gota good deal (190GBP) on the hotel's website, and we knew the location was ideal -- close to tourist activities, and Greek Park tube has the most connections of all.

OK, the rooms are small. And the place is very British (even grey pin-striped flannel walls in our room). But that's part of being in another country, to soak up the culture.

The staff is outstanding. When we checked in, the clerk told us our room came with complimentary buffet breakfast. We hadn't thought so, but went down to breakfast the next day. After our meal, we were told it was not complimentary. We complained to management. Not only did they credit that charge; they added complimentary breakfast to our room for no extra charge. I don't think there are many hotels that would be so accommmodating to first-time customers in the smallest room, at a discount rate. We were impressed.

BTW, if you book a room that does not include breakfast, no worries. Take a quick walk to lovely Berkeley Square and dine at E.A.T. or Pret a Manger.

  • Stayed: March 2010, travelled on business
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Thank Bagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2010

Very good hotel! the situation is wonderful, near the tube. On a very quiet and lovely street: no noise!! Service is perfect! Staff very kind and professional.
Room not enormous, but very good furnished, and perfect clean! Bar, breakfast very good.
Value very very good!!
I warmly recommend this hotel!!

  • Stayed: April 2010, travelled as a couple
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Thank leilataminelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chesterfield Mayfair

Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Romantic Hotel in London
#14 Luxury Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range: £178 - £719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

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