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“First class!”

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Washington Mayfair Hotel
Ranked #474 of 1,067 Hotels in London
East Morton.Yorks
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“First class!”
Reviewed 31 January 2014

Stayed as part of a hen party. The rooms are very comfortable, large and well decorated. In a very good position for all the attractions but in a fairly quiet area. It's very near to all the transport systems in Central London. The staff were very helpful and pleasant. Good value for money.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank twosmiffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review, 21 March 2014
REPLY: Dear twosmiffs

What a wonderful review, thank you! We are very happy that you enjoyed your stay and glad we met your expectations, not only with our rooms and facilities but also our great staff. Our location is superb and we try our utmost to provide the very best value for money because our guests deserve no less. We really do hope to see you again very soon.

Kind regards,
Annette Staunton, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Norwich, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 January 2014

Fab Location! Close to all the great areas. The hotel staff were so accommodation and friendly. The room was beautiful and clean... the bed was slightly hard and our night sleep wasn't 100% because of this. Our room over looked the road so it was slightly noisy too but obviously that cant be helped smack bang in the middle of London but we couldnt fault anything else! I would definitly go back!!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank missusgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review, 21 March 2014
REPLY: Dear missugs
Thank you for your positive review! Your feedback is truly valued and I have made sure that your comments have been passed onto the team members. It is very good news to hear that you will be returning and if you could let us know when you book that you prefer as quiet a room as possible, we can make sure you are at the back of the hotel which is normally very quiet, especially for central London. We look forward to welcoming you again soon!

Kind regards,
Annette Staunton, General Manager
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Lexington, KY
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 January 2014

I had an extended stay as part of a large group at this property. The front desk, managment, and bell service exceeded my expectations. I felt very welcomed and people could not have been more helpful. The location is very good - a very nice part of London and close to the Green Park Underground Station. There is also a secluded shopping, dining, pub area across the street - Shepherd's Market - that I probably wouldn't have found on my own. There is a Tesco Express immediately across the street for sundries.
The rooms were small, but similar to what you would find in any city center. The baths were very well finished with heated floors and a towel warmer. Toiletries provided, but no conditioner - there's never any conditioner - but there were washcloths. My only quibble with the hotel is that the wi-fi was so poor. It took forever to download or upload e-mails and messages. Admittedly, it was close to capacity, but still this was really inconvenient.

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
2 Thank Skeddadle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review, 21 March 2014
Dear Skeddadle

Thank you so much for the very positive review, we are so pleased that you took the trouble to write and very happy that the hotel service and particularly the staff met your expectations, they were really delighted with your feedback!

On the two points you raised we now keep a supply of conditioner for those who require it and will consider introducing it as standard. Plus, the WiFi system is being upgraded to provide a faster and more secure service.

Hopefully, we will be able to welcome you back again soon so that you can experience these improvements for yourself. Thank you again for taking the trouble to write, we really appreciate your feedback.

With kind regards
Annette Staunton, General Manager
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Anywhere
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 January 2014

If you are visiting this part of London, then this is a great place to base yourself from, BUT if you are expecting a luxury experience then this isn't going to be it - yet. The staff were friendly and efficient, the hotel just needs a re-vamp (which I believe its going to get) and once it does, I would certainly go back.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review, 21 March 2014
Dear TravelPersonage

Thank you very much indeed for taking the time to review the Washington Mayfair, we really appreciate your feedback and were delighted that you found the staff to be friendly and efficient.

You are right about the updating - it is happening and I think, when you do return, you will notice a very positive difference.

We will look forward to welcoming you back and thank you again for your review.

With kind regards

Annette Staunton, General Manager
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Reading
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 January 2014

Only 5 minutes walk from Green Park so perfect location to see in the new year, and shop! Room modern and well equipped with a very nice bathroom and powerful shower. Some traffic noise from outside but you have to expect this given the age of the building and it's a convenient location so there is traffic about early morning. Reception, concierge, and bar staff all very helpful and excellent service. Being picky the bar itself could be updated a bit but it won't put me off staying here again. A good central choice especially if you want to walk to the main attractions or shops, and good value for a Mayfair hotel.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review, 21 March 2014
Dear Anna T
Thank you so much for the great review, we really appreciate you taking the time to write.
It is a great location isn’t it? In London it makes a great difference to be able to walk to so many of the top attractions and shops. The staff mentioned were really delighted with your positive feedback too – it is so encouraging for them to know they have got it right!
As far as the bar is concerned, it is due to be re-vamped this year so hopefully, when you return, even that minor niggle will be resolved.
Thank you again for your feedback and we look forward to welcoming you back
Annette Staunton, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marsascala, Malta
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 December 2013

I loved my stay at this hotel. The staff were so friendly and took their time to give us directions and all the info they had on locations near by!

The rooms are cosy and have a posh feel to them, with very comfortable beds and warm atmosphere!

Breakfast was good and a great selection was provided!

Only issue one lift was not working!

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
2 Thank Gabyloo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
Reviewed 15 December 2013

This Hotel has a luxurious feel to it, helpful, friendly staff and lovely appointed bedrooms. It's very quiet even though it's near to Hyde Park and the rest of London. Great choice of breakfast, everything clean, makes for an enjoyable stay.

  • Stayed December 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANNSW9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Washington Mayfair Hotel

Property: Washington Mayfair Hotel
Address: 5-7 Curzon Street | Mayfair, London W1J 5HE, England
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#307 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Washington Mayfair Hotel 4*
Number of rooms: 171
Official Description (provided by the hotel):
The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant. ... more   less 
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Also Known As:
Washington Mayfair London
Hotel Washington Mayfair

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