We arrived early and there was no problem checking in and leaving bags so we could begin exploring London.
The room was modern and clean. Beds large and comfy. Shower nice. Pity only two tea bags in room - suggest four - two for pm and two for am and more milk please!
We had problems getting down to breakfast as the lifts were either out of order or hotel so busy lifts were missing out our floor. After ten mins waiting we tried the stairs. They were so poorly signposted to reception or emergency exists that have no idea how guests would evacuate had their been an emergency! We ended up on ground floor with no exit, ended up having to walk back up to second floor where there were about twenty people waiting for the lift. A maid who did not speak English showed us another stair case and we ended up in the kitchens, being led into the restaurant by a very bemused waitress! Not what I would expect from a hotel of this calibre!
Having said all this, breakfast was awesome. The hotel was a great place to stay. Staff friendly and helpful. No problem leaving our bags again for the day. Would definitely return if got same deal!
- Official Description (provided by the hotel):
- Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. Follow us on Twitter, Instagram and Facebook today for up to date information and events. ... more less
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- Also Known As:
- Novotel London St Pancras Hotel London
- Accor London St Pancras
- London Novotel
- Novotel London Euston
- Novotel Euston