My husband and I stayed at this hotel for three nights and were provided with a very small room in what seem to be lower ground floor under street level, with a window looking out to a small enclosed courtyard. With no air conditioning, a very small desk fan and no ability for a breeze to come in the window, we found the room uncomfortable to sleep in. It had a double bed, two small bedside tables, small wardrobe and a desk with mirror with no room to open a suitcase. One suitcase was partially stored in the wardrobe and the other at the end of the bed therefore only able to access the bed from the base of the bed, no room to walk around. Shower en-suite and separate toilet had been recently renovated and were very clean and tidy however as the room was so small the shower room had no door therefore no privacy from the bedroom when having a shower. On a positive note, reception staff very friendly, the breakfast was fresh and adequate and the location fantastic. Easy walking distance to Hyde Park and the tube, even with luggage.
- Official Description (provided by the hotel):
- Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more less
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- Also Known As:
- Best Western London
- London Best Western