I had recently written an outstanding review for this hotel but after my spa treatment today feel I should let people know.
The hotel itself is amazing but we were really let down by the spa. Very small and compact and was overcrowded with 18 people in there. No place to lie down and listen to quiet music and read a magazine unless you had a treatment.
Spa treatments were amazing but they need to sort out clarification of payment. I paid but was told I hadn't... Quite an embarrassing situation.
The food in the bar is expensive and tasteless.
We had had such a great stay until our last day in the spa. Went to feel de stressed, left feeling stressed !
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- Also Known As:
- k West Hotel And Spa
- k West London