I booked the 'My Time Spa Break' Package with a friend of mine as a birthday treat. I was impressed with friendly and professional staff throughout our stay and excellent spa facilities. We were not rushed out after we checked out and staff were patient with us when we had trouble with doors and a locker. Staff went out of their way during our stay to be helpful and breakfast was great. I would have preferred to have had our treatments the day before as we had to wake up early and have our treatments and therefore breakfast separately however, with a week's notice this was understandable.
Thanks to Nam for our exfoliation and massage treatments, you made us feel relaxed and made sure we were comfortable. We would return again but I do agree that a charger socket by the beds would be convenient/more plug points generally.
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- Also Known As:
- k West Hotel And Spa
- k West London