Good points - brilliant location
That is all
Booked 2 double rooms. First one had 3 single beds (different heights) with a view of a stack of rubbish bags. Damp walls, 1 light out of 4 working, a broken wardrobe and a filthy shower and bedding.
Room 2 had dirty sheets, I found a blood stain on one side. Out of 6 lights 1 worked, 1 flickered by itself. Paint dried on a towel. Disgusting shower again and a view of the builders on the scaffolding "refurbishing" the building. Was then shown 3 more rooms equally as dirty with one having urine left on a toilet seat!
YES URINE LEFT ON THE SEAT !!!
After arguing with manager and having to get booking.com customer services to help us, the owner eventually come down. Refused to accept his hotel was dirty, rudely reminding me it wasn't 5 star. After his staff confirmed with him the rooms hadn't be cleaned and after an hour and half of arguing I was eventually given a refund. I wish I had read trip advisor reviews before booking this as I am one of only a few to receive a refund. I am now staying in a premier inn in earls court finally enjoying my city break
- Official Description (provided by the hotel):
- WHITELEAF HOTEL HAS BEEN COMPLETELY REFURBISHED IN SEPTEMBER 2011. Offering free Wi-Fi, this central London hotel is just 2 minutes’ walk from Hyde Park and 50 yards from Queens Way Bayswater Tube Station. With its own restaurant, it is just a minute's walk from shopping centres, traditional cafes and English pub. Oxford Street and Piccadilly Circus are within a 5-minute tube ride. Buckingham Palace, Trafalgar Square and the shops and theatres of the West End are all a short tube ride away. Each room at this Grade I listed building features a TV, telephone and tea/coffee facilities. All rooms have a private bathroom including a hairdryer. The Whiteleaf Hotel serves a traditional breakfast every morning, and also features a TV lounge, a 24-hour reception and a luggage storage facility. The many shops, restaurants and bars of Queensway and Bayswater are just around the corner, including the well-known Whiteley's shopping mall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HotelsClick, HotelQuickly, Cancelon and Evoline ltd so you can book your Whiteleaf Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Whiteleaf Hotel London