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“It was disgusting”

Bentinck House Hotel
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Bentinck House Hotel
Ranked #1,048 of 1,077 Hotels in London
A TripAdvisor Member
Poole Dorset England
12
Reviewed 15 October 2005

We booked the Bentinck House Hotel, 20 Bentinck Street, London over the telephone because it was close to The Heart Hospital which we had to go to. The hotels own web page said there were tea and coffee facilities and hairdryer in the rooms. There were none. We requested a non smoking room. It stank of smoke and there was an ash tray in the room. The worst of all was that it was disgusting. It did not look as if it had been cleaned in months. There were broken electrical sockets that were showing live wires. There was an oil filled heater in the room but the power to it was turned off. The carpets were so dirty we could only walk on them in our shoes. We arrived at 9.45pm and when we went back to the front desk on complain it was closed and the whole of the downstairs area was in darkness. We slept in our clothes on top of the bed. We had to be at the Hospital at 7.30am the next morning, there was still no one about at that time. We had to stay two nights and it was the worst hotel I have ever seen.
Do not consider this Hotel!

  • Stayed: October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 14 of 14 reviews

Reviewed 28 November 2002

We stayed in a hotel that was oppodite the main train station in Nottingham.
It was called Hotel Bentinck- we renamed it hotel Bedstink! It was awful! Four single beds crammed into a dbl room and a charge of £96. The brochure looks magnificent - the reality is a huge disappointment. The 'en-suite' bathroom looked like a prefab built into a shabby bedroom and I was afraid of what may be sharing the bed with me. (Be he alive or be he dead!) The bar below was the kind of watering hole you wouldn't dare to frequent even if DYING of thirst. Everything looked discoloured, dirty and dishevelled. Stay there at your own risk.

8  Thank AbbyReid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2016
Google Translation

  • Stayed: May 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Móni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2011
Google Translation

  • Stayed: July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank andrea188098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bentinck House Hotel

Address: 20 Bentinck Street, London W1U 2EU, England
Region: United Kingdom > England > London > Marylebone
Hotel Style:
Ranked #1,048 of 1,077 Hotels in London
Price Range: £68 - £118 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Also Known As:
Bentinck Hotel London

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