We stayed at Blakemore for six nights. After checking out all hotels in central London, Blakemore was most suitable for us this time. Fair price, good location, breakfast included and nice room. We had the english breakfast. The hotel was everything we expected. It was one of the nicest hotels in a hood area.
During our stay we had a few unfortunate incidents. Only small ones, but all combined we felt like sending a complaint, which we have never felt necessary on other hotels.
The morning after the General Manager approached us personally to apoligize it all. No questions, only polite and understanding. He also gave us a great compensation to make sure the rest of our stay was great.
If we hadn't complained, we would probably be somewhat disappointed, but the professional approach and response made us feel the hotel really care for guest satisfaction.
I will also add the breakfast was really good.
- Official Description (provided by the hotel):
- Residing in one of London’s most sought after locations; Blakemore Hyde Park is a beautifully appointed 4 star hotel, ideally situated amongst some of the City’s major tourist attractions. A stone’s throw from London’s Hyde Park and Kensington Gardens, Blakemore Hyde Park is the perfect destination for both the business and leisure guest – with every available amenity and comfort that your stay requires. Recently refurbished, this West London hotel boasts 138 en-suite bedrooms offering all the modern luxuries one can expect from a contemporary hotel along with a selection of restaurants and bars and an exclusive outdoor terrace lounge bar from which to enjoy a specially shaken cocktail. Served by all of London’s major transport systems, including London’s Underground, buses, taxis and trains - a high-speed direct link by train from Heathrow Airport to Paddington Station average journey time 15 minutes. ... more less
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- Also Known As:
- Blakemore Hyde Park Hotel London
- Blakemore Hotel London