Terrible customer service on arrival. Had my 80 year old grandmother with us who had to walk 4 flights of stairs. Dirt and grime everywhere. Room was disgusting. Not seen a Hoover in a very long time!! Stains everywhere, mouldy smelly bathroom with excrement all over toilet brush. Beds were clean though. Towels stank of tobacco when they got damp from a shower. Cane back from a show and member of staff was walking round in a vest and pants. We didn't even stay for out breakfast as the hotel was so dirty god knows what the kitchen is like!!!! Excellent location though. Definitely cheap but NOT cheerful! Consider paying that bit extra before booking here!!!!!
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- Also Known As:
- Boston Court London
- Hotel Boston Court