After reading others' review, my reaction is that these people were expecting something else and were disappointed when they didn't get it. We confirmed our reservation by email and when we checked in and were told they couldn't find our reservation, we had a signed confirmation to give them. When we were told they didn't have a lift we asked for a lower floor. We greeted the staff with a smile and got smiles in return. We thanked staff for their service at breakfast and they treated us right. This is not a fancy hotel, but it is conveniently located to bus, the tube, the parks, the Victoria Pub and all the fast food restaurants if that is what you want. We stayed a week and loved the place. If you weigh over 250 pounds, the shower will be small and the stairs will be steep. Nabill was a great help at the reception desk, a little disorganized but you need to relax and enjoy the ride. My only criticism is that no one gave their name unless asked. So I can't thank them individually. I also would have liked a terrace on which to drink wine instead of going to a pub, but if I really cared I would have booked a first class hotel and paid twice the price. In summary, we loved it.
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- Also Known As:
- Kingsway Park London
- Hotel Kingsway Park