Myself and a mate stayed here during our visit up to London to watch England vs. Germany and wanted somewhere cheap just to put out heads down for the night. The hotel is 'very' basic and the rooms are in major need of a refurb or at least a deep clean!
The room we were allocated was down in the basement and had the damp to go with it. The beds would have bed softer if they were park benches and there wasn't enough room for one single bed let alone two. The carpet was that dirty I didn't want to take my shoes off. Although it wasn't any of these above problems either of us were most worried about due to the stench of smoke in the room. It was that bad in the confined space you could feel it in the back of your throat and eyes!
For the first time ever on a hotel stay, I complained and asked for another room. The receptionist was very helpful, but not surprised and within moments the problem was solved with a room change. The room we moved to was twice the size, warm, clean and not stinking!
Why didn't they just give us this room in the first place...
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- Also Known As:
- Leisure Hotel London