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“Another great stay” 5 of 5 bubbles
Review of The Cavendish London

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The Cavendish London
Ranked #107 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Dundee Scotland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Another great stay”
5 of 5 bubbles Reviewed 9 April 2014

Another wonderful stay in one of London's finest, if not the finest ! We have just spent our annual 4 night stay for the 8th year in this great hotel. Staff are very smart, efficient & professional. This is not luck, it is all down to management skills. Well done The Cavendish, see you next time.
Kind regards,
Jeff Stewart.

Room Tip: All rooms are fantastic, however as a special treat try one of the suites.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robyn16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear robyn16,

Thank you very much for your great review and it is great to hear that you think we are one of London's finest hotels, that is a great compliment that we all really appreciate. As a Management team we do put a lot of effort and focus on working with the team as we know it is our responsibility to ensure that they are engaged and motivated and it is a great honour for us that the team have voted us into the Sunday Times Top 100 for a 5th consecutive year.

We look forward to welcoming you back on your next annual trip.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,762 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (922)
Date | Rating
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English first
Overijse, Belgium
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

It was absolutely wonderful to stay at the Cavendish. So close to all the London main shops and attractions and a delight to return to with lovely staff, ever helpful, a extremely comfortable room and a breakfast to die for.
I would without hesitation recommend this hotel to anyone and once you have stayed, you will never need to search for a Hotel in London again.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DM_SM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear DM_SM2014,

Thank you very much for your great review and for letting other travellers know about our great location and how close we are to so many of London's attractions as well as shopping and theatres. The whole team are delighted with your kind comments about their service and kind recommendation.

We hope that we can welcome you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
5 of 5 bubbles Reviewed 8 April 2014

In the words of my daughter ' Fantastic' sums up her stay in the Cavendish. It was booked as a package along with a visit to the theater to see Matilda on the 5th April. Something she had asked for for her 16th birthday. She hasn't stopped talking about it. An executive twin was booked which was on the 14th Floor, but the girls where upgraded to a penthouse suite on the 15th floor! Then to top it all there was a knock at the door and a waiter with a birthday cake. View from room was 'awesome' Made to feel really welcome, despite feeling a little nervous when the taxi pulled up at the hotel. Wants to go back! so do I next time!.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eveok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear eveok,

Thank you very much for your excellent review and we are delighted that your daughter had such a great 16th birthday, and hope she enjoyed Matilda as well. We have great views from the top floors across London.

We hope that we can welcome you and your daughter back for your next celebration.

Best regards

Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dorset,uk
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 April 2014 via mobile

We have stayed in this hotel many times and cannot fault it. The location is great and the hotel is good value for money. The rooms are well appointed. The breakfast selection is also really good. We only stayed for one night this time and were really surprised when we were offered an upgrade to room 1507 which was a large suite with great views of London.
We would recommend this hotel to anyone.
Thanks again for the upgrade.

Stayed April 2014, travelled as a couple
Helpful?
Thank richmond63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear richmond63,

Thank you very much for your great review and kind recommendation that is really appreciated by the whole team. We are delighted that we are your choice of hotel in London and that you really liked the upgrade and the views from the top floor.

We hope we can welcome you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 April 2014

We had a lovely stay at the Cavendish. The concierge crew, which we used often, were fantastic and went above and beyond to make our stay there great. Our family (with 3 children ages 9-13) stayed in adjoining rooms and it worked out quite well. The Cavendish was really convenient to the Tube, bus, theatre district, restaurants, etc. We loved it!

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LLLDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear LLLDG,

Thank you very much for your great review and I know Richard our Head Concierge and his whole team will be delighted with your comments. They are the ones to know when coming to London as they know all the must see hidden gems and the best ways of getting there as with our location it is often quicker to walk.

We hope that we can welcome you and your family back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

I stayed at The Cavendish London over Mothers Day weekend with my two daughters. The Hotel is fabulous. Perfect location for shopping and getting about generally. Room was wonderful on the 8th floor with a view of The London Eye, Big Ben and The Shard, very spacious, bathroom with separate bath and shower, Nespresso coffee maker, fridge to keep your own drinks in, Breakfast was plentiful, buffet style with something for everyone. Sofa bed was uncomfortable, but in my experience this is not uncommon in any hotel. Main bed was large and very comfortable. Would definitely stay at this hotel again.

Room Tip: Ask for a room with a view.
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KarenC8998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear 283karenc283,

Thank you very much for your great review and I hope that you enjoyed the shopping as we are perfectly located for a walk along Regent Street and Oxford Street which is the longest shopping street in Europe. I am sorry to hear that the sofa bed was not that comfortable, it would be great it you can send me your room number that you stayed in so that I can have the team look at that immediately and get it replaced if we need to, as our guests having a good night sleep is vital. My direct email address is neil.braude@thecavendishlondon.com

We hope that we can welcome you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 6 April 2014 via mobile

A first class hotel, absolute perfect location for all we wanted to see and do. Really friendly and courteous staff and the breakfast was fantastic. Thank you for making my 40th Birthday stay extra special, a really lovely room with an amazing view, we could see the London Eye and Big Ben! And they left me a Birthday card and cake in the room. We had an awesome time!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank MandyandJoules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 April 2014
Dear MandyandJoules,

Thank you for your excellent review and I would like to wish you a belated 40th, and glad that you had a good celebration. We are very lucky to have the team that we do and they will be delighted with your comments, especially Nitin our Head Chef with your great comments about breakfast.

We hope that we can welcome you back for your next celebration.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cavendish London

Property: The Cavendish London
Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in London
#54 Romantic Hotel in London
#77 Family Hotel in London
#93 Luxury Hotel in London
#140 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Cavendish London 4*
Number of rooms: 230
Official Description (provided by the hotel):
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more   less 
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Also Known As:
The Cavendish London Hotel London
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London

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