We stayed at the Cavendish Hotel for 8 nights starting in early May 2014. From the moment we appeared until we left, we were treated as if we were very special guests. The concierge and desk staff were always cheerful and helpful. Early in our stay we called for help on how to use the in-room espresso machine; the person at the desk whom we called arrived in minutes and solved the problem (and the espresso was great). Although the Hotel seemed fully booked, the staff accommodated our request for early occupancy around noon on our arrival day--that was a very welcome gesture after a 10+ hour flight.
We understand that some of the guest rooms are on the small size, ours was reasonably spacious. The twin beds were comfy. The maid service was up to high standards. The bathroom was well equipped and quite functional., The towels and bathrobes were perfect. Our room was directly across from the three elevators (which by the way responded quickly to the call buttons) and we were absolutely unaware of the elevators when in our room. We were on the 5th floor which meant not much of a view although we got a peek of the London Eye. Despite not being on an upper floor we were not aware of street noise.
Our room price included breakfast--wow. The big downside of returning to our home is that we were then deprived of a wonderful bountiful breakfast. You name the food item, it was there well prepared and in abundance--from slices of English salmon to individually prepared egg dishes (including delicious hollandaise sauced eggs Florentine), breads, pastries, fresh orange juice and fresh fruit, hot cakes, English porridge, and on and on.
The location of the hotel cannot be beat, near great restaurants, art galleries, boutique clothing stores, easy walking distance to Piccadilly Circus, the National Gallery and Portrait Gallery,some Mayfair theaters, across the street from Fortnum and Mason, close to Green Park, not far from Buckingham Palace and fairly close to the underground.
A few suggestions:
As with many hotels, the bathroom could have used a little more shelf space for personal toiletries (an easy fix under the sink) and for my wife, better lighting for makeup etc., and how about a night light. When you closed the door from our room to the hall, it shut with somewhat of a bang and it took some effort to avoid that noise (I did not notice that type of noise from other people's doors when we were in our room).
- Official Description (provided by the hotel):
- Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more less
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- Also Known As:
- The Cavendish London Hotel London
- The Cavendish Hotel London
- Cavendish Hotel London
- Cavendish London