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“Great location in London and Stylish hotel!”

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The Cavendish London
Ranked #112 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersGold level
statesville
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location in London and Stylish hotel!”
Reviewed 17 July 2014

Enjoyed only one night at this hotel, but the room was quite nice - if you are an American be ready for the small bathroom and half shower wall in the bath. Fixtures were modern and new, but it's a bath tub with 1/2 glass wall near shower nozzle so you get water everywhere and the mirror in the bathroom is pretty small - ok for one or two nights, but maybe not for a long stay if you are sharing room with your spouse or a friend. The bar in the lobby made amazing cocktails! The staff was very nice and accommodating. The location is really nice if you enjoy walking to dinner and enjoying a gorgeous section of London! Comfy bed for Europe too!

Room Tip: Enjoy a cocktail from the lobby bar! Better than most of the high end restaurants!
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  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank angieskinner5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 22 July 2014
Dear angieskinner5,

Thank you very much for your great review and comments about the cocktails, I know the whole bar team will be very happy with your comments. We change our Cocktail menu every 3 month to ensure that all the ingredients we use are seasonal and as local as possible. Thank you for also letting other travellers know about the beautiful part of London that we are in, so close to so many sights and sounds.

I hope that we can welcome you back on your next visit to London.

Best regards

Neil
General Manager
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  • Value
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Traveller tips help you choose the right room.   Room tips (952)
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Tallahassee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

Enjoyed my short stay, lots of nice little touches: face towels, a complimentary bottle of water at bedside - nice not to be charged for such a basic human comfort. Excellent bed, bedding, towels. Very clean. Strong WiFi signal.
I experienced only friendly staff people. Not my absolute favorite London area, but I will return for the comfort and nice details at Cavendish.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Taldanmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 22 July 2014
Dear Taldanmus,

Thank you very much for your great review. Our Housekeeping team are passionate about attention to detail and making sure everything that our guests require are either in the room or available on request and we are delighted that you have found this to be the case during your stay with us, as well as such a friendly team.

We hope that we can welcome you back on your next visit to London.

Best regards

Neil
General Manager
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Cincinnati, OH
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 July 2014

We loved afternoon tea! Great location, comfortable beds, clean, quiet rooms, easy WiFi, and helpful staff, so we were pleased! The local shopping and dining were great and we could walk to most of the sights we wanted to see and take an easy train trip to the rest. We will stay here again :)

Room Tip: We took an upgrade and our room was a nice size on an upper floor. We had a great view & it was...
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  • Stayed May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 17 July 2014
Dear SarahCW,

Thank you very much for your great review and we are delighted to here that you had such a good stay and that you will stay with us again on your next visit to London. We are in the process of changing our afternoon tea , to keep it fresh and exciting so you will have to try it on your next visit and let us know your comments.

We look forward to welcoming you back

Best regards

Neil
General Manager
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clacton on sea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

Excellent location. Staff all very efficient and friendly . Room was a very good size very clean . The breakfast was vast, and really delicious . Tried to rebook for next month but fully booked on the dates required :(

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eviesu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 17 July 2014
Dear eviesu,

Thank you very much for your great review. I know that the whole team will be delighted that they had such an impression that you are already looking for dates to return. We are already very busy for the weekends in August but do have promotions running throughout August and would be more than happy to have a look and see if there is anyway we can help you. My direct email address is neil.braude@thecavendishlondon.com

Look forward to hearing from you and hope we can welcome you back soon

Best regards

Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
119 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 13 July 2014

We love the Cavendish, it is ideally placed for the hustle and bustle of Mayfair, Piccadilly and Shopping - its a luxury hotel that feels very comfortable

Breakfasts were excellent in the restaurant and service friendly. We had a junior suite on the 15th floor, having stayed elsewhere at times in London and travelled a lot recently, these suites need an uplift in quality - we enjoyed our two nights but given the price I do now expect more

On the first night the bar staff were oddly putting all barstools away 30-40 minutes from closing - our insistance that my wife and I sit at the bar wasn't initially welcome but service was then friendly. However, do choose the Cavendish if you want friendly service, a very well located hotel and breakfasts that are excellent - its a very good hotel

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank wilderness_explorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 14 July 2014
Dear wilderness_explorers,

Thank you very much for your great review and for some of your feedback. We are delighted that you fell we are your home away from home and that the whole team were so friendly. Thank you for your comments regarding the suits on the 15th floor and it is something that we are currently looking into for next year, but any feedback on what you feel would add value as a guest would be most welcome. My direct email address is neil.braude@thecavendishlondon.com.

I am disappointed to hear about your experience in the bar and I will be following that up with the team.

I look forward to hearing from you and hope that we can welcome you back in the near future.

Best regards

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nyack, New York
1 review
Reviewed 12 July 2014

It was our first time going to London and I know the location of where you are staying and the hotel accomodations and staff could make or break a vacation, fortunately, I made the right choice !, Everything was just perfect, the neighborhood was upscale and located within walking distance of many of London's attractions. The surrounding eateries were very nice and we were pleasantly suprised by the selection and how tastety the food was ! We did take the hop on hop off bus and did pass by my other hotel selections on the list, I definely mad the right choice !!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank james007usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 14 July 2014
Dear james007usa,

Thank you very much for your great review. You are right in saying that the right hotel can make or break your holiday, and the team will be delighted that they helped you have such a great stay in London and that you feel you made the correct choice as they are passionate about ensuring all of our guests have a great stay.

We hope that we can welcome you back on your next visit to London.

Best regards

Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2014

We thoroughly enjoyed our stay at The Cavendish Hotel. The location was perfect, the room lovely and the staff very helpful and friendly. We were within walking distance of many sights and also had easy access to the tube. We would highly recommend this hotel!

  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Kennedy1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 14 July 2014
Dear Kennedy1952,

Thank you very much for your great review and kind recommendation it is really appreciated by the whole team. We are delighted that you had such a great stay and that you really liked our great location and how close we are to so many of London's attractions.

We hope that we can welcome you back on your next visit to London.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cavendish London

Property: The Cavendish London
Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in London
#54 Romantic Hotel in London
#77 Family Hotel in London
#98 Luxury Hotel in London
#140 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Cavendish London 4*
Number of rooms: 230
Official Description (provided by the hotel):
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more   less 
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Also Known As:
The Cavendish London Hotel London
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London

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