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“Great hotel in a great location”

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The Cavendish London
Ranked #114 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Stockton-on-Tees, United Kingdom
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great hotel in a great location”
Reviewed 5 August 2014

We have just returned from a 2 night stay at this hotel and would certainly recommend this hotel.
The hotel is lovely and spotlessly clean. Rooms are large and ours had a great view of London eye. The breakfast at the hotel is very nice with so much choice from cereal, toast, cakes and full English. Would certainly stay at this hotel again as could not fault it at all.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holidayholic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 11 August 2014
Dear holidayholic1,

Thank you very much for your great review and I am delighted that you had such a good stay and that you could not fault anything at all.

We look forward to welcoming you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,899 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (958)
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English first
Durham, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2014

Just arrived back today after celebrating our wedding anniversary. Had a lovely weekend, the hotel is in a brilliant location and we only used the tube when we had to go to Kings Cross.

Our original room was right next to the lift shaft which was slightly irritating so we requested to move rooms. This was done without any fuss and 10 mins later we were in our new room.

Hotel was spotless and staff were all friendly, menus looked lovely although we didn't end up eating here.

Would highly recommend staying here and we will definitely stay here when we return to London.

Room Tip: Request a room that isn't next to the lift shaft
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tiddler79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear Tiddler79,

Thank you very much for your great review and for allowing us to celebrate such a special occasion with you. The team will be delighted with your comments and for your kind recommendation it is really appreciated.

We look forward to welcoming you back for your next special occasion.

Best regards

Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014 via mobile

We stayed here in July for 2 nights ... Normally we stay at the MO in Hyde Park but decided on this one because of location .. Glad we did .., we were in a suite on the 15 th floor ... Excellent amenities .. Clean and super slick hotel. The location cannot be beaten .. One tip .. Walk across the street for breakfast at Fortnum and Masons ! We will be back

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear Andrew T,

Thank you very much for your great review and for deciding to give us a try on your recent trip to London. We are all delighted that we have convinced you to make The Cavendish London your choice of hotel in London and we look forward to welcoming you back.

Best regards

Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

Attention to detail, efficiency and courtesy permeates the staff of the Cavendish. The room was very comfortable, clean and quiet. The buffet breakfast offered a wide selection of favorites and provided individual orders taken by a very attentive and observant waiter or waitress.

Room Tip: Our room was on the rear of the hotel and very quiet.
See more room tips
Green Features: Although the hotel's documentation reveals its sensitivity to environmental concerns, a guest witnesses only the visible choices: paper, towel and sheet recycling, and monitoring equipment for A/C, heating, etc.
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank babar4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear babar4,

Thank you very much for your brilliant review and we are all delighted that you think we are a wonderful place to stay. Our whole team is passionate about attention to detail and ensuring that all of our guests have a great stay in London and I know they will all really appreciate your comments.

We hope that we can welcome you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
1 review
Reviewed 1 August 2014 via mobile

We recently stayed for our wedding anniversary, wonderful service and thrilled with all the attention to details and generous gifts including rose petals on the bed , champagne etc. We had lovely views from our room on level 12. Tasty breakfasts with plenty of choice and excellent pre theatre meal.
All staff were very friendly and helpful. We would certainly stay here again on a future trip to London.

Stayed July 2014, travelled as a couple
Helpful?
Thank OzmadUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear OzmadUk,

Thank you very much for your excellent review and for letting us celebrate your wedding anniversary with you. Nitin our Head Chef will be very happy with your comments about both breakfast and pre theatre dinner and will be sure to pass it on to the whole team.

We look forward to welcoming you back for your next celebration.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 August 2014

Returned,home a few days ago from another fab stay at The Cavendish. From walking in and receiving a warm welcome on reception it. Just got better. We had a room on 12th floor overlooking the City. We were upgraded and a cake and a birthday card were in the room. Breakfast was a feast, so much choice and so well cooked. We were recognised by a few members of staff which led to us asking about another member who is now in management, having done all the training, a great achievement, and he came and had a word with us. So friendly. I don't want to mention names but those on breakfast service know who they are. We felt very welcome. Air conditioning was spot on as it was very hot in London during our visit. Although we didn't really need the service of Consierge, aside of leaving our cases they always had a smile or a few words of acknowledgement as we passed by. All good things come to an end but we will be back as soon as we can. Perfect.

Room Tip: Ask for a room on a higher floor at the back of hotel as views are wonderful
See more room tips
Green Features: This hotel has excellent environmentally friendly practices, including the yummy marmalade made from the orange skins.
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Sandra18630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear Sandra18630,

Thank you very much for your great reply and I am delighted that you had such a good stay and that we are your choice of hotel in London. Thank you for the great comments about the team and how friendly everyone, as we are very lucky to have such a passionate team.

We look forward to welcoming you back in the near future.

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fife, scotland
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 July 2014

we couldn't wait to come back to the Cavendish and we were not disappointed. The rooms are spotlessly clean, modern, Bose docking station, plasma TV, good shower and bath with lovely White Company toiletries. this hotel in in a great central location, right at Fortnum & Mason in Mayfair, 20 minutes walk to Knightsbridge and 15 in the opposite direction to Covent Garden. tube also just a 2 minute walk.. staff all very helpful and friendly from check out, breakfast and bar. we loved our stay, we cant wait to book to come back.

Room Tip: higher floor for decent view
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrincessJ75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at The Cavendish London, responded to this review, 5 August 2014
Dear PrincessJ75,

Thank you very much for your great review and we are delighted that we are your choice of hotel in London. The whole team are passionate about delivering great service to our guests and we keep working hard to ensure that we keep improving.

We look forward to welcoming you back on very soon

Best regards

Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cavendish London

Property: The Cavendish London
Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in London
#54 Romantic Hotel in London
#77 Family Hotel in London
#100 Luxury Hotel in London
#140 Business Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Cavendish London 4*
Number of rooms: 230
Official Description (provided by the hotel):
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more   less 
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Also Known As:
The Cavendish London Hotel London
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London

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