Words cannot express how much the Cavendish London provides the Royal Treatment and rolls out the Red Carpet for its guests! My wife and I spent an entire week at the Cavendish London celebrating our 10 year Wedding Anniversary. Months prior to our arrival, Fabricio Torres (one of Cavendish's finest managers) corresponded with us via emails ensuring our arrival would be seamless. From the moment we stepped on the property, Fabricio ensured that happened. Before beginning, let me state that I am a Major Airline Captain and on average stay in hotels 18-20 days a month all over the world. Who better to read a review from about hotels than a true road warrior? Our check-in was extremely fast...mere minutes!!! Fabricio and his staff welcomed us with smiles, personally took our luggage up to our room, and showed us the true meaning of First Class. The room provided to us was on the top floor with Postcard Views of both Big Ben and the London Eye!!! One cannot imagine how beautiful London looked from this room. The room was spacious, extremely clean, and contained a large flat screen television, refreshment bar, and all amenities one would ever need. Not even fifteen minutes into our room entrance, a knock at the door revealed room service. The Cavendish London staff presented us with a handwritten card and a large two layer chocolate cake garnished with shaved and curled chocolate and fresh strawberries congratulating us on our 10 year Anniversary! Wow!!! The Concierge was extremely knowledgeable, friendly, and helpful providing maps, restaurant suggestions, and taxi services. Room service was exceptional always ensuring our room was tidied, cleaned, and serviced without fail. If you book with the Cavendish, the add-on Breakfast option is an absolute must! The staff and the food quality and selection is the best on the planet! Every morning, we indulged in gourmet food which included fresh fruit (oranges, pineapple, grapes, melons, etc), bacon, sausages, fine cheeses, bagels, toast, cereals, steamed tomatoes, eggs, grilled mushrooms, coffee, milk, juices, and on and on! What a way to start the day! They also provided a cook to order menu which was out of this world....all included in the breakfast package!!! Do not miss this opportunity to start your day here! We enjoyed the morning papers eating breakfast here with even more beautiful views of the London landscape! The servers and restaurant staff are rivaled by none! Under the lead of Moses (manager), his staff provided countless smiles, warm kind service, and tended to us every minute. Fresh coffee, endless attention, and royal treatment must their motto. Out of five stars, they deserve 6 stars. The hotel has three elevators which are extremely fast for service. I don't think we ever waited more than 30 seconds....and we used them a lot during our seven day stay! The hotel is extremely convenient for access to the London Underground (Tube....subway) at two stations...Piccadilly and Green Park. You are only minutes away from the London Theater district, Hamley's 6 story Toy Store, and Buckingham Palace. Prior to leaving for the United States, we had our last breakfast the day before in the restaurant. While leaving, Amanda (one the staff leads) asked if we would return in the morning for breakfast. I explained that our cab to the airport would leave at 0530 am thus we would miss their opening at 0630. Without hesitation, she placed an order for fresh muffins (chocolate and blueberry), toast, marmalade, honey, butter, coffee, and orange juice be delivered to our room at 0445 am just after receiving our wake up call. Now that is top notch service!!! Prior to leaving, my wife and I ventured out to get thank you cards for the staff....for they truly deserved the recognition I would recommend this hotel to anyone who wants the absolute best in price, location, service, and memories!!! I would travel to London again just to have this royal treatment! No detail was left unattended! When you read reviews, keep in mind those who travel for a living and those who travel infrequently! My acommodations all over the world are in fine hotels and I have never seen service like this! They are out of this world. You will not be disappointed! It was like visiting a day spa....but for an entire week!
- Official Description (provided by the hotel):
- Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more less
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- Also Known As:
- The Cavendish London Hotel London
- The Cavendish Hotel London
- Cavendish Hotel London
- Cavendish London