Having read all of the swell reviews I booked this at an extremely reduce rate - thankfully - through Hotels.com. How did we like thee, let me count the ways:
Location: Excellent, just down from Piccadilly, set in a quiet mews with a very fetching courtyard entrance.
Reception: Staff polite and competent. Good idea at check out to ask guests if they had put items in the safe, a gentle reminder to ensure we had checked our room carefully before we left. Bellmen procured taxis quickly and efficiently.
Room: Small but normal for London standards. Nice linens, good sized bathroom. It's a quaint and cosy property. Air conditioning individually controlled but completely inefficient, can't imagine what it must have been like when 25c outside! Even with our windows wide open all night it was stuffy and miserable.
The significant negatives:
The Martini Bar: The much ballyhooed Martini bar is small, boring and - wait for it - £18 for one martini! I repeat: £18 for a martini with virtually no booze in it. It also closes early, even to residents, on a Saturday night.
Room rate: Our friend paid £330 for a teeny, weeny room and it's not worth it. Continental breakfast is £18. These prices are a step too far for this standard of hotel.
I am reluctant to be too harsh because it is a charming place but overpriced in every way. I also overheard three different people having to query/argue their bill on check out. Sadly I have to say I wouldn't repeat the experience.
- Official Description (provided by the hotel):
- Awarded “Europe’s Leading Boutique Hotel” and the “World’s Leading Classic Boutique Hotel”, DUKES LONDON is a hidden gem in the heart of St. James Mayfair, where quintessential British charm and the finest luxury mix together to create a timeless atmosphere. ... more less
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- Also Known As:
- Dukes Hotel London