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“Elegance, service and comfort”

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Egerton House Hotel
Ranked #2 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 14 October 2011

Another stay at the Egerton, another fabulous experience. Everything about this hotel is genuine, beginning with the welcoming smiles from the entire staff. They truly care about their guests and enjoy being of help. The rooms are like beautiful environments, with the beds and linens rating an A+ for comfort. Whether it is breakfast in bed, tea in the afternoon in front of the fireplace, a drink or two served with panache by their elegant bartenders or recommendations of enjoying London's highlights or out of the way places, their service is impeccable. We were going to rent a flat for a month on our next visit but decided that a month at the Egerton would be much more enjoyable. I'm counting the days until then.

  • Stayed: September 2011, travelled with family
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2  Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraAnido, General Manager at Egerton House Hotel, responded to this reviewResponded 24 October 2011

Dear Guest, thank you very much for your kind words on the Egerton House Hotel. It was our pleasure entirely to look after you.

We all very much look forward to welcoming you back very soon, do let me know when you are planning to visit London again so I may take personal care of your requirements.


Warm regards,

Sandra Anido
General Manager
sanido@rchmail.com

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1,096 - 1,102 of 1,459 reviews

Reviewed 13 October 2011

Egerton House Hotel is the best hotel we've ever been. Next time we will come with our children :-))) Brilliant location, absolutely wonderful stuff!!!!! You feel yourself like at home!

  • Stayed: October 2011, travelled as a couple
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Thank Tatiana99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraAnido, General Manager at Egerton House Hotel, responded to this reviewResponded 24 October 2011

Dear Guest, thank you very much for your comments. The location is unbeatable; amazing shops, Harrods, the stunning Museums!

We are so glad to hear you felt very much at home with us here at The Egerton House and we look forward to welcoming you and your Family on your next visit to London.

Kindest regards,

Sandra Anido
General Manager
sanido@rchmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2011

I'm just home from another lovely stay at the Egerton House Hotel, and I wish I was still there! This is my fourth stay, and each time has been top flight in every way. Reviews which say otherwise are questionable to me. The Egerton House completes every expectation of a small, boutique hotel which includes the dreamiest of beds, and the staff is the jewel in their crown. Huge recommend from me!

  • Stayed: October 2011, travelled solo
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Thank srlund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraAnido, General Manager at Egerton House Hotel, responded to this reviewResponded 24 October 2011

Dear Guest, thank you very much for your lovely comments on Tripadvisor, we always love looking after you and are so glad you have made our hotel your London home away from home!

I look forward to seeing you again soon,

Sandra Anido

General Manager
sanido@rchmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2011

This hotel is located a stone's throw from Harrods. On the corner nearby is a nice brasserie. Chemist, convenience shops & wine shop around the corner. The location is totally peaceful.
The hotel is warm, elegant, beautifully appointed rooms & interior, throughout. Standards don't drop anywhere, Hallways, stairs every nook & cranny is perfect. The staff are professional, efficient & friendly (most important).
We stayed in a suite/ junior suite.... ie it was openplan living room & bedroom. 2 shared double bed & third person on pull out bed. Plenty of space. Bathrooms are spacious with beautiful toiletries, lighting & tv. yes, they light a candle in there at turn down.
Friends stayed in standard rooms. Well sized but not enormous. Plenty closet space & furnishings are exquisite. Beds are a good kingsize, linen is crisp. Nothing is tired in this hotel.
Breakfast buffet was small in size as the hotel has just 28 rooms, but the variety is excellent & the hot menu is great too. Everything tasted great. The dining room is charming & this is a place you don't rush breakfast.
I cant give tips on this hotel only to enjoy it because it is the caring attention to detail that makes a guest feel special, that's what you can have here & you cannot get in many hotels.
The staff can care about the guests when they have just 28 rooms but yet it is a true 5 star from the service perspective.
My only 'down point' was one breakfast waitress (of which there were two) was quite inefficient. The other waitress was super.
It was our only minor gripe. You couldn't feel bad here, eating the fabulous breakfast in those surroundings.
I loved it & hope my budget will allow me back there sooner rather than later.
Really a lovely experience.

Room Tip: I think rooms at the front & back are equally quiet. Mine was at the front, no noise. Suite No...
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  • Stayed: October 2011, travelled with friends
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1  Thank AnnPLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

My husband and I had the pleasure of celebrating our 30th wedding anninversary at this lovely hotel and for 9 nights. I just arrived home, and while happy to be here I would turn around and return tomorrow to this wonderful, immaculate and intimate place. The hotel is run beautifully, and the staff is particularly caring. I miss them all and truly hope to return.

  • Stayed: September 2011, travelled as a couple
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1  Thank countess57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2011

Stayed in this hotel twice in about three weeks for a couple of nights each time could not fault it. The service is of the good "old fashioned kind". The rooms are just beautiful, very english.

The bathroom products are great quality right down to the candle they light for you in the bathroom in the evening.

The lounge bar is just so comfortable and stylish but manages to be cosy at the same time. Had a beautiful glass of champagne at the end of a busy day.


Wish that I could have spent more time there. The location being in Knightsbridge is fantastic as well. I would stay here again in a heartbeat. Just adored it!!

Room Tip: Probably that you have a room overlooking the garden at the back.
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  • Stayed: September 2011, travelled as a couple
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1  Thank angelag195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2011

I'm so disappointed for several reasons and I keep thinking"Why did I have to have the bad experience, out of all these great reviews?" I was so excited for my stay at Egerton House. I did so much research on London Hotel's. After weeks of fretting I decided on Egerton House. We have stayed at many Hotels ranging form middle of the road to expensive to very expensive. I wanted a small Hotel like Egerton. I wanted the English feel. This Hotel does have that but nothing that stands out. There was nothing I can say that set this Hotel apart or deserved the 5 star reviews. It's the little things that matter. Like...a "Hello, how was your day", "Welcome back, how was dinner" or "Are you enjoying London?" Nothing! You walk in and right past the front desk. There was a young man there several times at night when we arrived. He did not even acknowledge us. But I must say Feray Kalendar was amazing and sweet hearted help. We were booked to go to Paris for a day. I asked Egerton to arrange a car for us. I told them the time of our train and asked what time we should be ready. I made sure to ask again so we were allotted enough time. Our train left at 8:04 am. We were told that a 7:15 car would be here. I was thinking well ok they know better than I. It must only take 10 minutes or so. We arrived at 7:48am. We looked at the board and the 8:04 Paris train said Closed! We were freaking out. We also had no idea where to go or how to get on the train. We were told we needed to run to the help desk. We had no clue where that was. We were finally directed to the appropriate spot. At this point we thought we would just get on the train. No such luck. There was a long security line. It was a mess. After security we ran to the train. We were a sweaty mess. We made it with about 20 seconds to spare. If it was not for a security guard over hearing we were going to miss our train and put us to the front, we would have. We were only going to Paris for the day. So, taking the next train would of lost us another hour. It was not like we were going there for a few days and could take the next train. So, the Hotel needs to give people going to the train station a lot more time. That was ridiculous. We were not pleased at all. We then canceled our return car. Which cost $200.00 USD one way! The rooms are small but very nice. The hotel did nothing special for us like the other reviews I have read. I often wondered why we were different. So many other reviews got Champaign, chocolate covered strawberries, rose petals ect. We were there for our Anniversary and got nothing. Even if people are not there for a (Special reason) it's still nice to come back to your hotel room with a little special something. When they would do turn down service our water was never replenished. Also, instead of adding the treat with coffee, room service would take the one from the day before and put it back. That was odd. We will not come back to Egerton House on our next visit. I just wish they would of been more inviting with us.

  • Stayed: September 2011, travelled as a couple
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12  Thank Nicoleb1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Egerton House Hotel

Address: 17-19 Egerton Terrace, London SW3 2BX, England
Phone Number:
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in London
#2 Luxury Hotel in London
#6 Family Hotel in London
#13 Business Hotel in London
Price Range: £255 - £507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Egerton House Hotel 5*
Number of rooms: 28
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Also Known As:
Egerton Hotel London

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