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“Mini break at the perfect hotel” 5 of 5 bubbles
Review of Egerton House Hotel

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Egerton House Hotel
Ranked #4 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Mini break at the perfect hotel”
5 of 5 bubbles Reviewed 11 January 2014

We stayed in December for two days and truly enjoyed our mini break. What a charming place. Fabulous location, quiet, beautifully decorated rooms,delicious food and the staff was friendly, professional and attentive. The waffles from the breakfast menu are scrumptious- Yum yum!
I think we have found our new hotel in London.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vytaute2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 17 January 2014
Dear Guest,

Thank you for taking the time to post a review for us following your mini break in December and I am delighted that you enjoyed your visit and hope you hade a nice rest. I am happy to hear that you found the hotel charming the location fabulous and quiet and that the rooms were beautifully decorated. I have passed you nice comments to all the team with a special mention to chef who prepares the waffles.

I do hope that you will return in the not too distant future for another break and please do not hesitate to contact us if we can be of asssistance

Warm regards,

Michelle Devlin
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,271 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
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English first
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

My partner and I stayed at the Egerton House Hotel - again - several times in 2013. We were accompanied by different family members at different times and managed a couple of stays on our own. As usual we were beautifully looked after by the friendly and welcoming staff. We love the luxurious comforts and personalised service and truly feel we are 'at home' when in London. Everything about this hotel is first class including the accommodations and staff. We always enjoy our leisurely breakfasts. We have stayed at the hotel numerous times and are planning our 2014 visits.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Kerri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 17 January 2014
Dear Guest,

Thank you for your continued support of The Egerton House Hotel and it is always our great pleasure taking care of you both. We are very grateful for your second review of the hotel and I am thrilled that you have come back so many times and indeed in 2013 with the family as well . I am so pleased that you always feel well looked after and at home. That is exactly how we want you to feel as it is your home away from home.

We are looking forward to welcoming you back in 2014 and please do not hesitate to contact us if we can be of assistance with your bookings.

Warm regards,

Michelle Devlin
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2014

The highlight of this trip to London was staying at the Egerton House Hotel. Upon arrival, we were ushered into the lovely bar with a welcoming glass of champagne while our room was finishing the housekeeping. Every detail of this hotel was top notch. . . staff, the accomodation and of course, Antonio's martinis. We had a wonderful stay and cannot wait to return. Michelle and all her staff made these two travelers feel right at home. I cannot imagine staying anywhere else in London.

Stayed January 2014, travelled as a couple
Helpful?
Thank dancedeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 15 January 2014
Dear Guest,

It is rewarding to hear that the highlight of your trip was your visit to The Egerton House Hotel and thank you for sharing your experience on the site. I am so pleased that you were well looked after from the moment you arrived and you enjoyed your welcome glass of champagne. It is such a lovely treat and makes for a good start to the visit. I am also delighted that you felt that everything was top notch from the staff, the accommodation to Antonio’s martini.

We look forward to welcoming you back on a future visit and please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2014

I recently visited the Egerton with my grandmother for afternoon tea and I cannot compliment the hotel highly enough. Upon arrival we were graciously shown through to our table by the charming Scott and immediately felt completely at ease when the famous Antonio began by pouring our champagne!

The quality and attentiveness of the service was exceptional.

I cannot recommend this hotel highly enough and many thanks to all who looked after us.

Stayed January 2014, travelled with family
Helpful?
Thank arbiterofhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 15 January 2014
Dear Guest,

It was our great pleasure taking care of you and your grandmother on your recent visit for Afternoon tea at The Egerton House Hotel. Thank you so much for taking the time to post a review and for the lovely compliments. It is rewarding to hear that the quality and attentiveness of the service was exceptional and I have passed your kind words to all the team.

I do hope that you will visit again in the not too distant future and please do not hesitate to contact us if we can be of assistance at any time.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

My family just returned from a stay at the Egerton house. Like many of the other reviews say, this is a great boutique hotel, small enough to feel like a home away from home. There's great decor, with old touches that really add to the the experience. For a first-time visitor to London, this type of setting was perfect. The standard rooms are tight on space, but that's something you should expect with this type of hotel.

The area that elevates this hotel above other is the staff. Everyone, from reception to servers to housekeeping were so friendly, attentive, and helpful. They always had transportation waiting for us and were eager to help us with attractions and dining suggestions. Not to mention that they were just a pleasure to chat with. The best example of this staff's kindness is that they surprised our party with a beautiful birthday cake during afternoon tea when they found out we were there celebrating our father's birthday. It was from a bakery around the corner and was just fantastic. They also stuck around to chat and take pictures. It just felt like home.

As far as food goes, the afternoon tea is great. Lots of tea selections and the accompanying food is great. Breakfasts were also very good, especially the omelets and fresh fruit.

This is a fantastic hotel option in a perfect location. It's a few blocks from Harrod's and is surrounded by tons of shopping and fantastic eating. It's also a short walk to Hyde Park. Taxis are also abundant on Brompton, so getting to and from was no problem at all.

A+++++. We hope to be back sooner than later.

Room Tip: The standard rooms and Jr. Suites are a bit small. The top end suites though, are very big, with hig...
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank 40Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 14 January 2014
Dear Guest,

Thank you for taking the time to post a review on the site following your stay with us and I am thrilled that you felt that it is a great boutique hotel and that it was like a home away from home. I am also delighted that you liked your rooms the decor and the old touches that add to the experience. It is a beautiful little hotel and everything is carefully thought of to make guests experiences as memorable as possible. So I am pleased that we did this for you.

We do have a very dedicated team who pride themselves on the high level of service provided for our guests and it is very rewarding to get recognition like this. I have passed your very kind words to one and all.

We love to spoil our guests and indeed to share in celebrations so it is wonderful that we managed to find out about you fathers birthday in time to surprise him with a birthday cake while you enjoyed your afternoon tea.

I am so thrilled that you thought that the hotel was fantastic and that you will be back sooner rather than later. We certainly look forward to looking after you.

Please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 30 December 2013 via mobile

Took my wife and two daughters to afternoon tea at Egerton. The service was very friendly and we enjoyed the intimate feel of the place. Very relaxing. A nice oasis from the busy high street a block away.

Stayed December 2013, travelled with family
Helpful?
2 Thank AKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 15 January 2014
Dear Guest,

Thank you for your review and I am delighted that you enjoyed your Afternoon tea with us at The Egerton and that the service was friendly and you liked the intimate feel of the place. I am so pleased that you were relaxed and I do hope that you will come again with your family on a future visit to the Capital.

Please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 28 December 2013 via mobile

Christmas at the Egerton was delightful. It is just the place you would want to be for a charming old fashioned Christmas. Like being at home with all the work done for you. The Christmas decorations were stunningly tasteful. There was a beautiful real Christmas tree.
The inviting lounge with roaring fire was so comfy, just like being at home. There was a relaxed atmosphere and it was lovely being able to chat with staff and guests.
There were nice touches like a Christmas stocking with pretty gifts plus stockings for my two dogs.
My dogs were thoroughly spoilt by the staff; furthermore there was absolutely nothing that was too much trouble for them to do. The manager Michelle was so kind and even came in on Christmas Day.
Of course one can't really write a review without saying the location is excellent. Close to Harrods, museums, Hyde Park, and Chelsea and Westminster Hospital!

Stayed December 2013, travelled with family
Helpful?
2 Thank shining-one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Egerton House Hotel, responded to this review, 14 January 2014
Dear Guest,

Thank you for your review and I am so pleased that you enjoyed your Christmas at The Egerton House Hotel and that you felt that it was just the place to be. It is a home away from home and with the Christmas tree, the stunning decorations and the roaring fire, not forgetting the Christmas stockings and Santa’s visit it did feel very special. I am delighted that you enjoyed the doggy Christmas stockings, we cannot forget about them. The atmosphere was very relaxed and cosy and a good time was had by one and all and I am really pleased that you felt that nothing was too much trouble and that the dogs were thoroughly spoiled.

I do hope that we will have the pleasure of welcoming you back in the not too distant future so we may spoil all of you again.

Please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Egerton House Hotel

Property: Egerton House Hotel
Address: 17-19 Egerton Terrace, London SW3 2BX, England
Phone Number:
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in London
#4 Luxury Hotel in London
#6 Family Hotel in London
#13 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Egerton House Hotel 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Egerton Hotel London

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