On arrival at the Gainsborough I was pleased with the location as we were visiting the Royal Albert Hall. The receptionist was kind and helpful with directions. The lift scared the life out of me the first time we used it so used the stairs after that up to the 4th floor. The room was shabby. I've never stayed in a hotel before that doesn't provide tea and coffee in the room. The bathroom was awful.....no shower, cracked floor tiles, dirty bath and the heated towel rail was hanging off the wall. We upgraded to the full English breakfast which we both ended up leaving as microwaved hash browns just didn't taste the same! Long life milk for the cereal and tea/coffee wasn't too appetising either. The only thing going for the hotel was its location sadly so we won't be staying again. Very disappointed !!!!!
- Official Description (provided by the hotel):
- Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more less
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- Also Known As:
- Gainsborough Hotel London