We booked a triple room. At our arrival on Friday evening we discovered that it was an uncomfortably small and claustrophobic room in the basement with no windows! Tiny bathroom (but clean) and shabby furniture made our staying very unpleasant.
The day after they called us at 1 pm offering to move to a different room provided that we should have left our room by 2 pm! Since we were already enjoying our visit of London, we didn’t accept and we spent another night in the airless room in the basement.
Discouraged by this welcome, we didn’t have our breakfast at the hotel, but we choose one of the airy terraces of the coffe shops around South Kensington.
- Official Description (provided by the hotel):
- Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more less
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- Also Known As:
- Gainsborough Hotel London