Stayed here for 3 nights while i was in london last week. rooms relatively very very small, with squeaking floor, i always afraid to walk to much in my room if just incase i disturb the guest who might stay on the 1st floor. Location wise - good however will definitely try to stay in another hotel, which may provide better value for money.
My room was inclusive of english breakfast, the buffet was relatively very limited in selections and always having the same items every day, so quite challenging for those that stay for more then 1 day. One particular breakfast lady with the name of "M" ( she is quite senior comparing to the other lovely staffs) in particular was very very rude and seems doesn't like to work as a team, she was arguing in front of us with her colleques who tried to serve us with a tea, what a good day to start.
Being a good traveller in many years, i never seen any of this in my previous years of traveling. May be the management of this hotel should do something with her, as the other staffs in the breakfast - in particular the man who stand by as a greeter was so helpful.
Besides of that the day curtain in my room was so dirty - you can see from the color of the curtain. and this curtain was torn - a big torn and never been changed until i checked out. one of the night curtain hook was loose from it rail and same story this never been fixed from the day i entered the room on arrival until the departure date.
Internet was terrible as practically we cant use any of this service, may be this is the reasons they called it free.
Save deposit box is available in the room and of course it is chargeable 2 pound per day, i don't mind to pay but i guess this is quite rare these days to have chargeable save deposit box in the industry.
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