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“dirt, rude and noisy” 1 of 5 bubbles
Review of Ibis London Earls Court

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Ibis London Earls Court
Ranked #454 of 1,089 Hotels in London
Westbury, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“dirt, rude and noisy”
1 of 5 bubbles Reviewed 15 February 2014

So after checking in to one dirty room (urine covered toilet seat, pubic hairs in bath etc) we asked on our way out for house keeping to take action. 3hours later on our return nothing. So instead of prepping for a night out we were left arguing with staff the room was still dirty. Eventually offered another room. Ironically same problems! Attempts to fob us off the urine was bleach seemed unconvincing (and hardly better...!) Eventually someone came up, agreed it was urine and did some cleaning. However this prevented us getting ready for our night out properly.

The hotel has awful sound insulation, you can hear in all directions ... just don't bother. Far better choice for going somewhere clean where you can actually sleep for the money.

Room Tip: Go somewhere else!
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  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank laveryj647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H5623-FO, General Manager at Ibis London Earls Court, responded to this review, 3 March 2014
Dear laveryj647,
Thank you for taking the time to write a review. I am sorry to hear of your disappointment and would like to assure you that we have taken the appropriate measures to address your concerns. Kind regards Patrice Millot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,159 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Singapore, Singapore
Level Contributor
94 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 15 February 2014

I arrived at around 10am and was very pleased I could check-in right away! The hotel is abit dated but is clean and not too small for the price paid. If you are arriving by Gatwick, Easybus just stop right across & the pickup point for Easybus is just infront of the hotel. Overall, one of the better hotel in the vicinity.

Room Tip: Request room on higher floor.
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  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank valtripadv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

If you need somewhere close to Earls Court, this is an ideal location. It is a large, impersonall hotel, but fully functional and clean, which is all I ask for. £70 for a double room in London is good value, and within walking distance of my customer.

Food in the pub was quick, edible, but not exciting

Jc

Room Tip: While this is not a noisey part of london, the higher floors do offer a wonderful view and keep you...
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  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

Very close to tube and overground train stations. Bus stop right out side the hotel. Breakfast was ok but a bit expensive a few small cafés are near with better prices for breakfasts. Very helpful staff. Wifi was good .room large ,clean and air conditioner worked very well. Good value for money. We have stayed at this hotel 4 times over the past few years . Bed quality has improved still a bit to firm for my taste but fine for my husband.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maple Ridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

I stayed in the Ibis September 2013 for a week and found it very convenient to getting into central London. The room was small but very clean. The staff at the hotel were always helpful and having the buffet every day was great. I will stay here again for sure.

Room Tip: Do your research. Especially comments about cleanliness.
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  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MytriptoUK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

Just 5 minutes walk from Earls Court & West Brompton station, this hotel was really nice for a short stay. The room was small but not too small. It had plenty of drawer & hanging space. Very clean throughout, comfortable bed, nice bathroom. We don't usually eat in hotels preferring to venture out but the 'all you could eat' evening buffet was too good to miss at only £10 each (usually £15 apparently!). We didn't try the breakfast buffet, preferring to go to The Coffee Shop up the road (worth a visit!). I noticed a previous review that said the lifts were rubbish. They were in the process of being refurbished when we were there (1 at a time!) and we had no problem with them. Would we stay again? Definitely.

Room Tip: Higher the better - the views over London were great!
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank georgygirl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southsea, Uk
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

Stayed here for two nights while visiting a show at Earls court, good clean refurbished room on 9th floor. Good location and easy transport links.
Would stay again if in the area. I didnt use the restaurant or bar so cannot comment on them.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank boredinsouthsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis London Earls Court

Property: Ibis London Earls Court
Address: 47 Lillie Road | Earls Court, London SW6 1UD, England
Phone Number:
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#376 Family Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis London Earls Court 3*
Number of rooms: 504
Official Description (provided by the hotel):
The Ibis London Earls Court is located in West London, 500 m from Earls Court exhibition centre, 2 min from West Brompton and 5 min from Earls Court underground station (District and Piccadilly lines). 3 km from Knightsbridge, it has 504 rooms, a restaurant, a typical English pub serving snacks 24 hours and undercover pay parking. 8 meeting rooms seating up to 1,200 persons. Wireless Internet access available for guests on business stays. ... more   less 
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Also Known As:
Ibis London Earls Court Hotel London
Accor London Earls Court

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