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“Very nice”

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Park International Hotel
Ranked #344 of 1,069 Hotels in London
Kennett, PA
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Very nice”
Reviewed 18 July 2004

My husband and I really enjoyed this hotel. We came to it after being in a 3-star hotel in Paris. The room was much larger than the one in Paris and just seemed nicer. The room itself and bathroom were kept very clean. The AC was great and it had a big TV that got great reception and alot of channels.

The location is great. It is a block from the Gloucester Rd. station which hooks up with 3 different Underground lines so it made it very easy for us to travel all over London. There were also many different restaurants around the hotel including a grocery store. We booked through Expedia so did not receive the free breakfast. At the metro stop there is a little mall and you can get breakfast there for cheaper by going to the little coffee shop (which we did) or Garfunkel's. You could also just pick something up in the grocery store.

We did have trouble with the 3-prong outlet after purchasing a european converter. Since this was our first time to London, I don't know if this is common or not. We had to go across the street and buy another little plug changer from the travel store for 5 pounds. I had gone to the desk and asked if they had one.

If someone from the hotel reads this, buy some converters and let people use them. Also, try to soundproof the rooms a little better both from the outside and from other rooms.

I would return to this hotel if visiting London again. The location is fabulous and we really enjoyed our stay.

2 Thank PSUalum14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Canton, Georgia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2004

Our stay from 08 July-15 July 2004, Our room was very small but we learned to move around it. No dressers for clothes storage so we left our things in our luggage and the refridgerator was in the closet. It did not have a freezer compartment. The room was very clean. The bathroom was sparkling. Each day our room was cleaned and it looked great when we returned at the end of the day. The outside noise was minimal. We stayed on the first floor. The staff was very friendly and helpful. They were always eager and willing to answer our questions and point us in the right direction for our days adventure. The hotel was very clean and each morning a person was even cleaning the front steps. Yes, it is older but the portions of the hotel we saw were nice.
The location of this hotel was fantastic. Only 2 blocks from the tube, a bus stop across the street and 2 grocery stores with in a 2 minute walk. Everything you need is within reach.
We enjoyed ourselves and did book our trip thru Expedia. The only downside is that the complimentary breakfast is only included if you book your room directly with them. Oh well!!
We plan to return next year and plan on staying here again.

3 Thank CristalStout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2004

Stayed in two rooms. The first one was a double room so I could move around but was at the basement. No sunlight. The second one was on the second floor and was a single room. The room was so tiny that I had to store my one piece of luggage in the closet. Otherwise I wasn't able to reach the door without jumping over it! No exagurations! Staff helpful but a bit "over" friendly! The kettles in both rooms were rusty so I didn't have the stomach for any tea/coffee. Breakfast was decent though! Never ask them to call a cab; it's double the regular price. Find your own on the street.

2 Thank Zdtur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 15 July 2004

Beware!!!!! Small.. no... shoebox sized rooms, do not book thru Expedia or you will get hosed. Many of the staff unfriendly, not a three star hotel.... maybe 2. They promise things and do not follow through. Only decent rooms are on the 5th and 6th floors. Also, no standard adaptors only three prongs work. Decent location. If you are over 5' 10" you will be uncomforatble and will have trouble with the shower. Try Ryders down the street.

4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 6 July 2004

This place was hor-riblay! We stayed there from July 2- July 5. Where to begin? First, we got to the hotel a little after noon and were told we could not check in until 2pm. Fair enough. Did all the paper work first, so that when we did come back to go into the room, we would have all that behind us. When we returned to the hotel, a very unfriendly blondish woman at the front desk (not English) could not find our paperwork anywhere and kept us waiting for 5 minutes without apologizing.

When we got to the room we were very disappointed. The tub was disgusting and there were broken tiles. The linoleum on the bathroom floor was also warped. Plus, the shower did not have any cold water. We had to take uncomfortably hot showers all 3 nights we were there. The only good thing about the room was the A/C and the big TV (with snowy reception by the way). We asked them for an extra blanket and after over an hour of waiting, we called the front desk again and finally got it. The same thing happened to a friend of mine who stayed there when he asked for an iron. They made him wait 1.5 hours for it. His room was very tiny as well and the A/C dripped non-stop. They also would not let him check-in 15 minutes early and when we asked them to hold our bags for us after we checked out so we could eat breakfast, they charged us 1 pound a bag. Never in my life have I had to pay a hotel to stow my bags! We would not go back to this hotel again. Believe me, we have stayed in 5 star as well as 3 star hotels and this place is not worth staying in, even if you do get a somewhat reasonable price. Not only were the rooms below a 3 star level, the staff is incompetent and unfriendly. 3 thumbs down!!!!

3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 June 2004

I stayed with three other friends at this hotel from May 31st to June 2nd, 2004. The staff was terrible. No smiles or greetings bode ominous portent for what was to come. Despite our pleas, they could not check us in early (around 9 AM). They did stow our luggage for us. We were told to check in only after prescribed check-in time(2 PM). We had two rooms reserved through Expedia.com. Apparently, if you book through Expedia, you get the worst treatment. The guy at front desk admitted that he could not give us any preferences since we booked through Expedia.com.
We had request two rooms, one with a queen size bed and another with two single beds. Well too bad, since they had no desire to accomodate us. Also, we had requested the rooms be close to each other. Too bad again ! Both rooms cost the same, however, one room was twice the size of the other. Very puzzling. What we were told is that the smaller room was the "Standard Double". Wow. Very tiny for two people.
While on vacation, who wants fussing right? The space wasn't the issue, the attitude definitely was ! Very unfriendly staff with a "I don't care " attitude. All because we booked through Expedia ?
I would not recommed this hotel at all. If you want a cheap hotel, go for Hotel Regent Palace, which not only has a friendlier staff but also a magnificent location.

2 Thank PointOfLens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 June 2004

We stayed here for a week from June 3-10, 2004, and I chose this hotel based on reviews on this website. We had a very nice room -- kingsize bed, 5th floor on the backside so it was very quiet. The room was extremely clean and I asked for a non-smoking room and got it. I booked directly with the hotel so breakfast was included in the rate and I'd recommend doing that. And take your e-mail confimation regarding rate, etc., with you just in case. The location is great -- just 2 blocks from the Gloucester tube stop and there are restaurants, pubs etc. in the surrounding blocks. The front desk staff was very nice. We would stay here again. (However, I would be hesitant to use "Hotel Link" to get to the airports in time! We ran so late that we had to leave a day later.)

  • Stayed June 2004
    • Value
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3 Thank MABooker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park International Hotel

Property: Park International Hotel
Address: 117-129 Cromwell Road | Kensington and Chelsea, London SW7 4DS, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Suites
Hotel Style:
#246 Luxury Hotel in London
#275 Family Hotel in London
#341 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park International Hotel 4*
Number of rooms: 171
Official Description (provided by the hotel):
The Park International Hotel is a contemporary hotel located in the heart of Kensington. The hotel is within walking distance from Harrods, Royal Albert Hall, National History Museum, Victoria & Albert Museum and Hyde Park. The property features 171 well-appointed and modern rooms along with newly refurbished public areas. The Heritage Deluxe rooms on the first floor are beautifully designed and feature high ceilings, contributing to the elegance of our luxury 4 star hotel in London. Our guests can unwind and enjoy a cocktail at the Checkmate Restaurant and Bar which also offers live music and a delicious Thai and British Food menu. ... more   less 
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Also Known As:
Park International London
Hotel Park International
Park International Hotel London

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