On a girls' shopping trip to London, my girlfriends and I stayed at the Albany, which at first we thought was, just okay. After being there a few days, we began experiencing some sort of rash, but didn't know what it was. Our skin continued get worse after returning home, and I went to my doctor to see what was happening. I was informed that I had gotten scabbies, and so had my three travel companions. We were all treated for the critter infestation and it eventually subsided. We contacted the hotel to alert them of our troubles. After having faxed them all of our medical bills and prescription receipts, they refunded all of our money for our stay and reimbursed us for our medical expenses. They were very apologetic and explained that sometimes people check into the hotel after staying in hostels and drop off the bugs in their beds during their stay. Even though they were cooperative about refunding and reimbursments, we will never stay there again. However, the morning breakfasts were good.
- Official Description (provided by the hotel):
- Four story hotel near the city; 2 miles to Victoria Station; 14 miles to Heathrow Airport; 45 miles to Gatwick Airport. ... more less
- Also Known As:
- London Albany Hotel