We had read the reviews before arriving ....so we were not expecting a great place but we needed to be in that area. On arrival the man at reception was helpful, we were given the key to our 1st room..room 201... we unpacked but could hear a constant buzzing noise at first we thought it was the fan in the bathroom...but it did not stop. We had to go out to meet some people in another hotel, so we mentioned to problem of the noise to the man at reception and he said he would send someone to check it out. We returned an hour later to find the noise was still there, so we went to reception to ask for a room change.The man on reception was not as helpful, he said he needed to check the room before he could change it for us. He came to the room and mumbled he could not see the problem but would allow us to change the room if we packed up and returned to reception straight away. We packed immediately, he gave us a smaller room on the 4th floor but at least there was no buzzing. I can only presume the staff are based on the 5th floor as there seemed to be a lot of noise late Sunday evening coming from the room above its sounded like they were drunk and falling out of bed and banging doors, it did quieten down after midnight and then you could here movement again at 6.00 am.
The room was hot ..but I can not understand why they do not provide thin quilts, rather than a sheet and itchy blanket ...a bit poor in this day and age...!
But it is in a great location near the museum's, Harrods and the tubes and there are a choice of cafes and small restaurants nearby.
I just can't understand why they keep trying to let room out when they know that they are noisy and people will want to move.
- Official Description (provided by the hotel):
- Hotel with multilingual staff set in Edwardian style building dating from 1900; situated two miles from Victoria Station. ... more less
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- Also Known As:
- Avni Kensington London
- Avni Kensington Hotel London