I left my colleague to book us into this hotel, and upon hearing he had spent £135 I thought it was a good deal... until I realised it was £135 per night. On first impression the exterior and the reception look well kept and modern, that all changes as soon as you get to your room. The bathroom was fitted to a very poor standard, the bathroom was tiny and the painted in window full of mildew. There were a couple of hairs in the shower cubible and the sink wasn't cleaned behind the taps. In the bedroom it was basic, which is fine, but it looked like the housekeeping had been neglected. The first thing I noticed was that the curtain wasn't attached to all its hooks on one side, and there were stains on the walls and carpets. In the corner of the room was the smallest CRT television I had seen since my parents bought me my first set in the 80s. One of the wardrobe doors wouldn't open because it banged into the 'door closer' mechanism on the room door. For the price we paid I wasn't very pleased.
The only thing positive thing about my stay was the breakfast. It was a little slow but they cook everything fresh for you, and you can have your eggs any way you want, and they were perfectly cooked. There is also cereal, yoghurt, juice, toast, tea and coffee and everything else you would expect, so I couldn't complain there. Also they have a 24hr reception so the front door is always open and you can leave your room key with them in case you are worried about losing it whilst you are out. There are also communal irons and boards on the landings which I found useful.
Overall for the money, I would not stay here again as I know you can get a lot better for the money (and less) in this area. If the rooms had been maintained and cleaned properly I would give this place a 3. Shame really, but it wouldn't take a lot to improve the standard.
If anyone is thinking of booking here, I would check out the Wigmore down the road on Gloucester Place. You pay a lot less for a much bigger and cleaner (if a little more floral) room.
- Official Description (provided by the hotel):
- Four beautifully restored Victorian town houses, combines contemporary decor with original period features; Kensington District. ... more less
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- Also Known As:
- Kensington Rooms Hotel London