Please do NOT be fooled by the nice pictures on the website. This is truly as basic as it gets.
I was booked in for FIVE nights but only lasted 40 minutes because this place is so poor. I still had to pay for one full night.
The old man on the reception was very rude and obnoxious and no one there speaks great English.
My first room was on the first floor but I cannot comment on that room as there was no electricity or lighting working in the room.
I was then given the keys to Room 15 on the ground floor.
I could not fit my suitcase in this room because it was so small. The door practically touched the bed when it was opened. I have been in many prison cells during my work and this room was by far smaller than a cell.
There was no air conditioning or fan in there and the temperature was unbearable! There was no desk space to put a laptop down and no bin in the room as there was no floor space. The bathroom contained one 'hand-towel' and no bath towels.
I asked for an iron and ironing board on arrival, which was greeted like I'd asked for the Holy Grail. It never arrived, but to be fair, it would never have fitted in the room. I would have had to iron my shirts in the corridor.
Needless to say, I got out of there as quick as I could. It was a bit of a nightmare getting my money back, but I eventually did, minus the first night.
I have stayed in some poor quality accommodation, but this was by far the worst. You would honestly be better curling up in a doorway with the rest of the homeless.
If ZERO stars was available, that's what I would be giving.
- Official Description (provided by the hotel):
- Four beautifully restored Victorian town houses, combines contemporary decor with original period features; Kensington District. ... more less
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- Also Known As:
- Kensington Rooms Hotel London