We found it easy to find the Hotel it was close to both Pimlico underground station (around the corner) and Victoria station (which was in the same straight road) finding Pimlico station to be the closest, though when checking in we had a problem that at first seemed hard to fix though the lovely receptionist Ana helped us and tried to make it as easy as possible helping us throughout the week as well. Wifi was cheap we only paid 25 sterling for a whole week.
When we got to out room which was a room for 4 (room 106) we were surprised as we didn't expect as much as we had for the relatively low price we paid. We had eight clean towels and a warm room which was all we needed. The size of the rooms was fine as well, and even the shower was in good condition.
Breakfast was fine as we got the essentials we needed, though the staff could have been a bit more friendly and keep a smile on their face, (I am a waiter in a 5 star hotel and I know what it is like in the morning), though you have to make the guests feel welcome and not as if they were a burden. It was hard to break a smile out of them and a some used to talk between themselves rather than working (they spoke a language which I could not understand, thinking it would not make them visible though it made them worse) and once they were complaining about something and it was so visible that we could get what they were doing. They were also strict on the times and at 9 they closed the doors.
We didn't get to meet the maids as we were out all day though we were grateful as they cleaned the room very well every day and tidied it up for us.
When checking our luggage was kept for the rest of the day as our flight was late, and they even managed book us a transfer from the hotel to Heathrow airport at such small notice which we were thankful for as well.
Thus, overall I give this hotel a great recommendation and when returning to London I will definitely be retuning to this hotel. the only mishap we found in the hotel was the staff (not all) in the restaurant.
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- Also Known As:
- Sidney Hotel London