We paid £188 for two nights at this dump. Toilet seat was the wrong size and broken, make sure you remove the toilet rolls from the bathroom before taking a shower as everything gets soaked in this joke that they call a wet room, bed cover was dirty, the dirty, plastic bin had been emptied but the rubbish had been left on the floor behind it, we only had one mug, two glasses which were filthy and no milk. My husband asked for two extra pillows, another mug and some milk. After some time elapsed he was given one cup, one pillow (because the chap couldn't find another one) and four small milk cartons which were out of date. I asked for fresh milk to be placed in our room while we were out. On our return we were told that all the milk was out of date so "I didn't bother putting any in your room". Breakfast was rubbish - cereal served from dispensers that crushed the contents into your bowl and toast barely toasted dumped down onto your table by a lady dressed in scruffy jeans and jumper who was slumped on a chair at a table in a corner and looked unamused when she had to do any work. The receptionist was asleep on a mattress behind the desk when we got back on our first evening. No lifts in this hotel so by the time we got to our room I thought I was going to have a coronary! In other words this hotel makes Fawlty Towers look like the Hilton. Avoid like the plague!
- Official Description (provided by the hotel):
- With a free internet kiosk and a 24-hour front desk, this hotel offers continental breakfasts and traditional rooms. Carlton Hotel B&B is situated in Pimlico, just 300 metres from Pimlico Underground Station. The bright and airy bedrooms each have a private modern bathroom with a hairdryer. All rooms have a TV and work desk, and tea/coffee facilities are also provided. Light continental breakfasts are served daily in the spacious dining room at Carlton Hotel. Breakfast options include fresh coffee, fruit juices and a selection of cereals. The Carlton is situated in the Belgravia area, just a 15-minute walk from Westminster Abbey. Buckingham Palace, big ben and london eye is a 20-minute walk,Victoria Place Shopping Centre is 600 metres away. ... more less
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- Also Known As:
- Carlton Hotel London