This hotel was chosen after much research because of the positive reviews and we were not disappointed. I have a girl and boy, ages 11 and 14, and had asked if there was any way we could be accommodated. We were given a huge room (room 1) in the basement with a double bed and 2 single beds - how perfect! The room and bathroom were clean (looked like new wood laminate flooring for the room) and they provided nice white fluffy towels.
There were cellar stairs from our room up to the peaceful backyard. Just outside our room in the hall were 2 computers available to any guests, so we could check e-mail while away from home, or find the weather in our next vacation stop. Very nice added convenience.
I loved that the Earl's Court Underground station was 5 minutes away, and Judi had given good directions in advance from the airport.
Since we only had 1 1/2 days in London, and one would be on the sightseeing tours, we asked Judi for suggestions for our half day, and she had plenty of options. We ended up going to Windsor castle (30 minutes by tube, then train) and it was great. But don't start too late because it takes a while to see it. She also gave a suggestion for an Indian restaurant just near the hotel which was very tasty.
In looking at the map, I had been concerned that the Earl's Court station was a bit far from the city center, but once we were on the tube, it didn't seem to be far at all.
Breakfast had toast, croissant, cereal, juice, coffee, etc. with an extra fee for cooked food I think. We were fine with the bread and cereal.
Overall it was a lovely experience, and I highly recommend this hotel.
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