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“Much improved over the last year”

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Hilton London Angel Islington
Ranked #186 of 1,088 Hotels in London
Certificate of Excellence
Canada
Level Contributor
150 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“Much improved over the last year”
4 of 5 bubbles Reviewed 14 December 2013

I stayed at the HIlton in Islington in December 2012 and now December 2013. Last year I was not impressed at all with the quality of the hotel. Since that time they have completed their renovations. I have to give them compliments on the renovations, it is now worthy of the Hilton name. The renovations were tastefully done and the rooms are very good.
The best part of the hotel is the staff. As I pointed out last year, the staff here are exceptional. All genuinely friendly and all very helpful. My compliments to the manager for assembling such a good team.
The breakfasts were very good, traditional English style.
The hotel is a bit on the pricey side, but it is very well located next to the Design Center conference center.
The hotel is about a five minute walk from the Angel tube station.
There are numerous excellent restaurants within a five minute walk of the hotel, so finding a great meal is not an issue.
Much improved and a good hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rocks_to_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent H, Guest Relations Manager at Hilton London Angel Islington, responded to this review, 17 December 2013
Thank you for sharing your review of the hotel. I am so happy to see that the team where more than happy to help and welcoming and that you like the new Hilton London Islington look from your previous stay.

We look forward to welcoming you back very soon.

Kind regards

Vincent Harewood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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lake district
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 11 December 2013 via mobile

Visited the hilton islington with 22 ladies from Friday 6th dec - 8th dec from the Lake District. Our 3rd visit to this hotel and once again not disappointed. Spotless and comfortable hotel in perfect location for everything, buses, tubes, restaurants and bars, sure we will use this hotel again.

Stayed December 2013, travelled with friends
Helpful?
2 Thank dickslass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent H, Guest Relations Manager at Hilton London Angel Islington, responded to this review, 14 December 2013
Thank you for your fantastic review of the Hilton London Islington. I am so glad to see that you all enjoyed the stay and keep coming back.

We look forward to welcoming you back for your forth visit.

Kind regards

Vincent Harewood
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northwest England
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Usual business hotel, wifi is free in the lobby but I was in a ground floor room and got a signal to get the wifi free there too.

Food in the restaurant was poor. I had fish and chips, the fish was small and over cooked and the chips soggy. Small portion and very obviously frozen food...shame considering the price. I would advise stepping out of the door and going to the Italian Ask next door. Great big flat screen TV in the room.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NothernGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent H, Guest Relations Manager at Hilton London Angel Islington, responded to this review, 14 December 2013
Thank you for your review. I am glad the hotel met your requirements and that you television preference was to your liking.

We hope to see you in the hotel in the not too distant future.

Kind regards

Vincent Harewood
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Islington, London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 December 2013

We never thought we could afford the Hilton in London! But when we Hotwired that's what we got! What a brilliant surprise! The Hilton Islington is located on Upper Street…a street on the border of zone one and two in Islington…lovely shops, great restaurants, bars, night clubs. The rooms were clean and quiet. The bed was so comfortable. The room was ready early so we checked in at 9…which is a big deal when you've just done a red-eye from Toronto and want a shower before hitting the town. I can't wait to stay there again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Renata C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent H, Guest Relations Manager at Hilton London Angel Islington, responded to this review, 8 December 2013
Thank you for sharing your experience of your time at the hotel. I am so happy to hear that you were pleasantly surprised and that the hotel and surrounding area was ideal for your needs.

We hope we have the opportunity of seeing you again soon.

Kind regards

Vincent Harewood
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

Stayed there in August and it was my 4th or 5th stay there. Does exactly what you'd expect a Hilton to do. Rooms are clean and comfortable, staff are helpful, it's well situated for the bars and restaurants of Islington. Also handy for underground, overground and bus links. Bar is usually quiet (as you'd expect with so many close by). Can't comment on the food as I always eat out when there.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TartanArmyEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent H, Guest Relations Manager at Hilton London Angel Islington, responded to this review, 3 December 2013
Thank you for sharing your review of the hotel on Trip Advisor. I am glad to see that you found the hotel pleasant and the location ideal for your trip giving you a vast variety of things to do.

We do hope we get to welcome you back soon.

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

The Hilton Islington is very well located near the Angel tube station. The neighboorhood is clean and safe with plenty of good value restaurants. The pricing is very attractive as part of the Hilton brand. The rooms are spacious enough and very clean. Isolation against any street noice is the biggest advantage.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly S, Manager at Hilton London Angel Islington, responded to this review, 1 December 2013
Thank you for taking the time to post your review. I was delighted to see that you enjoyed your stay and the location.

I do hope we have the opportunity to welcome you back in the not too distant future.

Kind Regards

Holly Shepherd
Assistant Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 28 November 2013

An ok hotel in many ways (although there are plenty of other medium priced hotels in the area that are better value). The one glaring problem is internet access.

Hiltons internet access pricing through its in house facility was about four times more than available casual rates - more than 60gbp for the period I needed.

But far far worse than that - something that in my view seems to be illegal - is that any attempt to access a legitimate wifi account via BT - Hiltons provider - forces you back to their portal and its gouging pricing.

So not only is the internet a rip off but Hilton attempt to make it impossible for guests to find an alternative service, even if they have an existing account to do so.

For any serious user of internet facilities in a hotel this is an outrageous way to treat guests. The workaround is to establish an account with any other wifi service provider (ie anyone other than BT) in the area. Do not use BT or you will find you cannot log into your account and are forced into Hilton's exhorbitant rate structure.

Nowhere in any on their web pages is the true cost of internet services even mentioned.

I made my views very clear at checkout time and understood I was not the first to raise the issue with them.

Never again for me at a Hilton.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gentle_Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly S, Manager at Hilton London Angel Islington, responded to this review, 1 December 2013
Thank you for taking the time to share your feedback with us. I was pleased to see that overall you enjoyed your stay apart from the issue with the Internet price rest assured I have shared your comments with the Management Team.

We hope we can welcome you back in the future.

Kind Regards

Holly Shepherd
Assistant Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Angel Islington

Property: Hilton London Angel Islington
Address: 53 Upper Street, London N1 0UY, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#144 Luxury Hotel in London
#162 Romantic Hotel in London
#170 Family Hotel in London
#174 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton London Angel Islington 4*
Number of rooms: 188
Official Description (provided by the hotel):
Hilton London Angel Islington is situated in the heart of fashionable Islington yet remains close to central London, striking the perfect locational balance. The hotel is just 5 minutes' walk from Angel tube station and one stop from Kings Cross St. Pancras, making it an ideal base from which to connect to Europe with the Eurostar. Located adjacent to the Business Design Centre and just a 5 minutes' drive to Emirates Stadium, the hotel offers convenient accommodation for attending a conference or event. An adjacent car park is available with discounted overnight rates for hotel residents (Saturday to Sunday from 08.00 to 18.00 at £1.00 per hour and Monday to Sunday from 18.00 to 08.00 at only £0.70 per hour). Within walking distance of the hotel, guests can see a play at Almeida or Sadler's Wells Theatres and discover the street markets. Stay only one tube stop away from Old Street Station or to some of London's most popular attractions: Tower Bridge, Tower of London, London Eye and the famous Oxford Street. Unwind in an elegantly furnished guest room or suite with modern amenities and sleek decor. Catch up with work at the desk or relax with on-demand movies on the 42" flat-screen TV. Surf the web with free Wifi in all common areas. Relax in the trendy Axis Bar & Restaurant, open for breakfast, lunch and dinner. The hotel restaurant serves locally and internationally inspired cuisine in a laid back atmosphere. Dine in with 24-hour room service. The new Executive Lounge allows guests to enjoy breakfast, coffee and snacks throughout the day and canapes in the evening. Cancellation Policies, effective 1st January 2015: no cancellation charges until the day prior to arrival, 11:59pm. ... more   less 
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Also Known As:
Hilton London Islington Hotel London
London Hilton

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