We booked two 2-bedroom units at this property for a 6-night stay in cental London. The only negative experience was at check in when we were assigned the wrong room and sent to an already occupied room. The problem was quickly resolved so not an issue for us, but I certainly hope this was an isolated incident as I was somewhat concerned for our security.
Please note that due to construction, the Embankment tube station only has District and Circle lines stopping there, no other lines, I believe this will be through fall 2014 so this makes the location a little less convenient that normal. Furthermore, while the location is overall exceptional, we weren't happy with the dining choices in the immediate vicinity. One night the front desk recommended Garfunkles up the street and it was a boring chain resturant with some british food items but otherwise like any US chain, we were not at all impressed, much better local dining options in Covent Garden/Soho area than near Trafalgar Square itself. We did very much enjoy the Sherlock Holmes pub next door however.
The 2-bedroom unit is on two floors. Toilet room, kitchen and living room on the lower floor. Stairs are very steep and narrow, my daughter and I both slipped, be very careful especially when carrying luggage up and down. Upstairs is a shower/sink and the two bedrooms. Rooms were very nicely appointed and decorated, and well maintained. There is a "light" cleaning daily with clean towels, beds made up, and garbage removed, this was more than adequate. We only ate breakfasts in the room daily but the kitchen was well equipped for more intensive meal preparation. A few tea bags, instant coffees, sugar and milk were provided in each room. The water kettle was impressively fast at heating water. The dishwasher didn't seem to get our dishes clean at all so we washed those by hand. Groceries at all the nearby stores were very affordable, we picked up fresh pastries each evening for breakfast the next day, and especially enjoyed the good yogurts. There was both a Tesco and Co-op store very close and other stores a block or so further on. Only one type of liquid soap is provided in the shower, a combined shampoo/body wash. We picked up conditioner at a local store. We appreciated the coffee service in the lobby and found the laundry room adequate although busy during the evening hours.
Windows are very high up so there isn't really a view to speak of. There are no drawers in the bedrooms. The queen room only has a tv and mirror and the frame provides a small shelf. The 2-twin room has no tv, thus no small shelf. The bedroom doors are "fire" doors, either open or all the way closed, can't be open just a crack. There is also a fire door at the top of the stairs. Not a great set up for parents to listen for napping children, you can't hear a thing from the bedrooms if you are on the lower level,
There were of course ample UK outlets, but also one Euro style outlet in each bedroom and one in the living room.
Wifi is limited to 4 devices per room, not enough for our family with 7 devices among 3 adults and one child. I felt this limit of 4 was an unnecessary hassle for a room that sleeps 6. I do not have international cell or wifi service on my phone or tablet and rely heavily on the wifi from the hotel which was not only limited to the 4 devices per room but often also had a weak signal. My family argued about who got to use wifi for which device - think this is an area the property management definitely could improve for what we paid for two 2-bedroom units for 6 nights we really ALL should have been allowed to use the wifi.
Overall we loved our accomodations at Citadines Trafalgar and felt it was a good value for 2-bedroom with kitchenette in this exceptional location within walking distance of many local attractions and two tube stations.
- Official Description (provided by the hotel):
- Newly renovated for 2012 and located just a few steps away from Nelson’s Column in Trafalgar Square, Citadines Prestige Trafalgar Square London is a short walk from the Houses of Parliament, Big Ben and Westminster Abbey. You are also close to Buckingham Palace, St James’s Park and the National Portrait Gallery which houses one of the greatest European art collections in the world. In this area, busy streets are lined with shops leading down to Covent Garden and Oxford Street. Nearby, St James' Park is a perfect place to take a break from the bustle of the city. The Apart'hotel offers you 187 air conditioned flats over 9 floors, including 126 studios for 1 or 2 people, 49 one-bedroom apartments that sleep up to 4 people and 12 two-bedroom duplex apartments for up to 6 people. In the studios, choose between a double or twin pullout sofa bed. In the one-bedroom apartments, there are twin pullout sofa beds in the lounge area and a double bed in the bedroom. In the two-bedroom apartments, there are double sofa beds in the lounge area, and double beds in the bedrooms.Each studio and apartment of the residence houses a bathroom with hairdryer, a fully-equipped kitchen area complete with cooking hobs, microwave, fridge and dishwasher, complimentary internet access, TV with satellite channels, a direct-line phone and safe deposit box. Ideal Location.Many of the major sites of London are on your doorstep, including the Houses of Parliament & Big Ben, Buckingham Palace and Westminster Abbey. Being very close to the River Thames, your apart’hotel offers easy access to the Southbank Centre and its wide selection of theatres, bars and restaurants as well as the London Eye observation wheel. Culture lovers will enjoy visiting the National Gallery which houses one of the greatest European art collections in the world. Citadines Prestige Trafalgar Square London is convenient for Charing Cross and Embankment Underground stations, providing easy connections to all parts of the capital. Immerse yourself in the lively atmosphere of Piccadilly Circus and take in a show in the heart of Theatreland and then head to one of the plentiful traditional English pubs to round off your evening before heading back to your Apart'hotel. ... more less
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- Also Known As:
- Citadines Trafalgar Square London Hotel London
- Citadines Hotel London