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“Good location.”

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Le Meridien Piccadilly
Ranked #521 of 1,069 Hotels in London
Worcester, Uk
Level 6 Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Good location.”
Reviewed 11 August 2014

The hotel is in an excellent location only feet away from Piccadilly Tube station.

The door greeted us in a friendly way and the receptionist Pablo was also friendly and helpful.

The room was small and on the 9th floor, directly under the external air conditioning unit which loudly hummed away all night. There was also wallpaper peeling off the wall in the bathroom near the slopping window.

We ate in the Terrace Restaurant before going to see a show. The waitress had no sense of hurry about the service and were quite abrupt, except for Marta.

The staff at breakfast were rushed off their feet and seemed unfriendly.

It became a joke over the weekend to see if we could meet 5 members of staff who were friendly... in the end this was achieved by the porter Mark and the Sunday doorman.

I won't be returning to this hotel......it wasn't what I expected for my birthday weekend.

Room Tip: Don't stay in room 909 or 910 - as they near the external air conditioning
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank GIllyowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Gillyowl,

Thank you very much for your detailed feedback following your stay here at Le Meridien Piccadilly.

We are aiming to provide excellent guest services at all times and if we felt short to deliver on our promises we naturally are disappointed. I was concerned reading your comments about the inconsistency in service at our Terrace Grill & Bar. However it was encouraging to see that Pablo and Marta have positively contributed to your liking and I have shared your kind comments with them. We are always ensuring that our pricing is compatible to pricing charged in similar establishments. I can safely state that our pricing is competitively positioned.

Thank you again for your feedback and choosing to stay with us. We look forward to welcoming you again to Le Meridien Piccadilly on your future trips to London.

Kind Regards,

Sergio Leandro

Hotel Manager
Le Meridien Piccadilly
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2,412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (399)
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Glastonbury, Connecticut
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2014

This Hotel is located in an ideal location near many sightseeing attractions and landmarks. One of the best things about it is its proximity to Piccadilly Circus, where many shops and theaters are located.

They are very accommodating. We had one standard room with two people in it (which was very cramped) and another larger room with three in it (still cramped). We expressed our feelings about the room that night. The next day they gave us two much larger rooms. Both had separate "living room" areas and sleeping areas.

Room Tip: Try and get a room on the seventh floor. The rooms are much larger. This is especially important i...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Eli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Eli M,

Thank you for choosing to stay at Le Meridien Piccadilly and for taking the time to post your feedback on TripAdvisor.

It was pleasing and rewarding to hear that you enjoyed your stay. I have shared your kind comments with the team as they are all dedicated to make every guest feel special. Indeed, the Hotel’s unrivalled location is ideal for discovering London with ease and visiting most major attractions and sights.

Again thank you for your kind comments and we look forward to welcoming you back to Le Meridien Piccadilly in the near future.

Kind Regards,

Sergio Leandro

Hotel Manager
Le Meridien Piccadilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torquay, United Kingdom
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014

This hotel is situated ideally for sightseeing, shopping, eating, you name it. The hotel itself is luxurious and the staff polite and attentive. I can recommend it. Ideal for theatregoers too, as situated in the heart of theatreland.

  • Stayed September 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Darwin91rpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Darwn91rpp,

Thank you for choosing to stay at Le Meridien Piccadilly and we appreciated your feedback posted on TripAdvisor.

I am pleased to hear that you enjoyed all aspects of your stay with us and appreciated the hotel's great location within the heart of London. It is always a pleasure to read that our guests have valued the services that we offer. I am delighted to discover that our associates have positively contributed towards this enjoyment. I will pass on your encouraging feedback to them as they all are working very hard to make every guest feel special.

Thank you once again for your contribution and we do look forward to having the opportunity to welcoming you back in the not too distant future.

Kind Regards,

Sergio Leandro

Hotel Manager
Le Meridien Piccadilly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rye, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014 via mobile

London is quite expensive and finding a good hotel centrally located is a challenge. This one for the bill. It's a bit dated and rooms a bit small, but the staff are first rate, the location is perfect for hitting many "must sees" on foot, and the price was comparatively decent.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear James K,

Thank you for taking the time to post your comments on TripAdvisor following your recent stay with us.

It was encouraging to read that you had a comfortable stay with us appreciating both, our well-appointed rooms and the services provided by all of our associates. I was great to see that you praised the good value for money and thank you for sharing your feedback on this platform.
We hope that you will continue to make many more enjoyable visits to Le Méridien Piccadilly and Starwood Hotels & Resorts. We very much look forward to seeing you again soon.

Best regards

Sérgio Leandro

Hotel Manager
Le Méridien Piccadilly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 August 2014 via mobile

This hotel is in a very good location right next to Piccadilly. Both bars were nice and the staff were friendly. The only downside was the rooms I just felt it wasn't the standard you would expect for £250 a night. Spa was enjoyable but the jacuzzi was shut for maintenance.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Bert1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Bert1308,

Thank you for review posted on TripAdvisor.

I was pleased to see that you enjoyed your stay appreciating hotel’s great location and its’ facilities. With regards to your comment about the rooms, please be assured that we are working with our owning company to enhance the overall room’s product.

Once again, thank you for posting your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you again to Le Méridien Piccadilly.

Kind Regards,

Sérgio Leandro

Hotel Manager
Le Meridien Piccadilly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2014

We had our cousins wedding there and it is a great venue! Ballroom is beautifully decorated, food was excellent and service fantastic! Night didn't just finished there, we moved to the bar and they had really great selection of rum cocktails, which my girlfriend loved! Barman ( Ignazio?) had a story to tell almost about every single spirit they have there.... To describe it in few words - great location and fantastic breakfast!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Maro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Maro M,

Thank you for taking the time to share your comments.

I was delighted to read that you had an enjoyable time here at Le Meridien Piccadilly and I have shared your kind comments with our Food & Beverages team especially Ignacio. He is a great asset to the hotel.

Thank you once again for your contribution and we do look forward to having the opportunity to welcoming you back in the not too distant future.

Kind Regards,

Sergio Leandro

Hotel Manager
Le Meridien Piccadilly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 August 2014

Excellent location for business and tourism...
Check in is a process... I guess we are never going to get a personalised name using hotel, the numbers of customers are just too big for the hotel to bother... its super irritating to be a room number... I have a name... I really do!
Breakfast is good, though the service is a bit basic and appears understaffed...
All in all a good city hotel with a nice room 637 but no view unless you stand on your tiptoes and peer over the balcony.
Would recommend

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Ideaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEMERIDIENPICCADILLY, General Manager at Le Meridien Piccadilly, responded to this review, 31 August 2014
Dear Ideaz,

Thank you for your feedback posted on TripAdvisor.

I was delighted to see that you would recommend and please get in touch with us on your next occasion so that we can ensure you are well looked after. I feel sorry if you felt your arrival experience was not personalized and very transactional. I have shared your feedback with our Guest Services Manager to further looking into improvement opportunities.

Once again thank you for your contribution and we do hope that you will continue to make many more enjoyable stays to Le Meridien Piccadilly and Starwood Hotels & Resorts. We are looking forward to seeing you again in the very near future.

Kind Regards,

Sergio Leandro

Hotel Manager
Le Meridien Piccadilly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Piccadilly

Property: Le Meridien Piccadilly
Address: 21 Piccadilly, London W1J 0BH, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#326 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Le Meridien Piccadilly 5*
Number of rooms: 219
Official Description (provided by the hotel):
Le Meridien Piccadilly is set in the heart of the West End one of London’s most fashionable destination, and only moments away from London’s cultural attractions, including Piccadilly Circus, Leicester Square, and Covent Garden. The hotel features many amenities including meeting facilities and banqueting suites, the Piccadilly Health Club and one of London’s largest indoor swimming pools. ... more   less 
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Also Known As:
Le Meridien Piccadilly Hotel London
Le Meridien Hotel London
Le Meridien London
London Le Meridien

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