We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location, confortable and quiet hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Park Plaza Sherlock Holmes London
Ranked #304 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 9 August 2014

Located 3 minutes by foot from Baker Street Underground Station, which is remarkably convenient to visit London, the Sherlock Holmes Hotel is nice, the staff is pleasant and helpful and our room was globally satisfying. The staff is really "kid-friendly", and the breakfast buffet is really good. We didn't try the spa, nor the in-room entertainment. We appreciated that we heard almost no noise at all during nights - it isn't often the case in hotels.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Sophie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 29 August 2014

Dear Guest,

Many thanks for your excellent review of Park Plaza Sherlock Holmes following your recent stay.

I was delighted to read that not only our very convenient location met your needs but that also the room you have stayed in was so enjoyable and made your stay as comfortable as it could have been.

I do hope you elect to stay with us again so you can have the opportunity to enjoy a treatment in our spa.

Kind Regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,414)
There are newer reviews for Park Plaza Sherlock Holmes London
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,172 - 1,178 of 2,414 reviews

Reviewed 8 August 2014 via mobile

Don't waste your money to stay in this hotel if you are a Sherlock fan. The hotel has nothing to offer to fans apart from a few Sherlock themed pictures framed on the wall. A set of books in the draw of Sir Arthur Conan Doyle's work. A few high back chairs scattered around the lounge area.

Stayed: August 2014, travelled with family
Thank myfunnybones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for sharing your honest feedback regarding your stay at Park Plaza Sherlock Holmes Hotel.

It is regretful to hear that your recent stay was not to your satisfaction. Should you wish to share more observations with regards to your experience, please feel free to reach out to me via email, I would be most appreciative of hearing your further feedback.

Kind Regards,
Catarina Santos
Guest Relations Manager
csantos@pphe.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Perfect from the moment we arrived. Leisure weekend with a friend and our 2 daughters. Room(executive suite on first floor) and bathroom spacious and clean, no view but no noise. Staff, the most courteous and helpful I've ever met at a hotel. Breakfast was a wonderful selection. We've stayed in many larger hotels in London but the boutique style of this hotel will be hard to beat.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Belinda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for taking time to write a great feedback regarding your recent stay at Park Plaza Sherlock Holmes.

I am happy to learn you found our breakfast wonderful and the room comfortable.

Receiving positive reviews is always of great pleasure to read.

On behalf of myself and my team we look forward to welcoming you back in the very near future.

Kind Regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

we are reqular business travellers to london, after a dreadful experience at a park lane hotel,stayed at the sherlock holmes, great reception rooms and food, feels like the staff enjoy and are proud to serve,

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank paul194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for taking the time to share your detailed review on Tripadvisor.

We are humbled to have received such thoughtful comments.
We truly appreciate that you have so graciously allowed us the opportunity to learn about your recent experience and we also appreciate the feedback you have provided.

Thank you once again for reaching out to us, I look forward to hearing from you in the near future.

Kind regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

Fantastic location enhanced by incredibly friendly staff who did everything possible to make our stay extremely pleasant. Our bathroom could have done with a little redecoration, but overall the room was very comfortable. The air conditioning and fan were very welcome given the fabulous weather during our stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 26 August 2014

Dear Guest,

Many thanks indeed for your lovely comments following your recent stay with us.

I am so pleased to read that the service levels you experienced throughout the hotel were to your expectations. Our location, a short walk to Oxford Street is indeed extremely useful when looking to do some shopping or take in the sights of London.

I do hope you elect to stay with us again and thank you once again for sharing your valued feedback with us.

Kind Regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

Excellent and convenient. The staff were extremely pleasant and helpful. Plenty of facilities for everyone. Good value. The location is great for sightseeing London, very close to Baker Street Tube Station and other sightseeing places such as Madame Tusards.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 26 August 2014

Dear Guest,

Thank you for your recent review of our hotel.

Your comments are truly appreciated and I am delighted to read that you had a most enjoyable stay with us.

I do hope to welcome you back again soon!

Kind Regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

staff were very poor, they said we had not booked, even though we had e-mail confirmation from them and they had plenty of rooms. very indifferent staff, my daughter was crying and they did nothing, not even an apology a the time. we had paid yet we were made to feel like impostors.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this reviewResponded 26 August 2014

Dear Guest,

Thank you for taking the time to complete a review here on Trip Advisor with regards to your recent stay with us at Park Plaza Sherlock Holmes.

As you also have expressed your views via another outlet, I have already contacted you by email.

Thank you again and I look forward to speaking with you in due course.

Kind Regards,
Catarina Santos
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Marylebone
Blandford Hotel
Blandford Hotel
#444 of 1,072 in London
678 reviews
Marylebone
Montagu Place Hotel
Montagu Place Hotel
#26 of 1,072 in London
527 reviews
Marylebone
Z at Gloucester Place
Z at Gloucester Place
#202 of 1,072 in London
219 reviews
Show Prices
Show Prices
Show Prices
Marylebone
Dorset Square Hotel
Dorset Square Hotel
#249 of 1,072 in London
246 reviews
Marylebone
The Marylebone
The Marylebone
#60 of 1,072 in London
3,582 reviews
Marylebone
The Mandeville Hotel
The Mandeville Hotel
#172 of 1,072 in London
1,984 reviews
Show Prices
Show Prices
Show Prices

Been to Park Plaza Sherlock Holmes London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Sherlock Holmes London

Address: 108 Baker Street, London W1U 6LJ, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#58 Spa Hotel in London
#201 Business Hotel in London
#222 Luxury Hotel in London
#229 Family Hotel in London
#242 Romantic Hotel in London
Price Range: £155 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Sherlock Holmes London 4*
Number of rooms: 124
Official Description (provided by the hotel):
Traditional Regency-style Hotel situated 200 yards from Baker Street tube station & convenient to West End. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Odigeo, Hotels.com, Ebookers, TripOnline SA, LateRooms, HotelsClick, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Park Plaza Sherlock Holmes London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Sherlock Holmes London Hotel London
Park Plaza London
London Park Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing