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London Marriott Hotel Regents Park
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Reviews (2,393)
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1,132 - 1,137 of 2,393 reviews
Reviewed 16 July 2014

My son and I stayed 3 nights at the Marriott Swiss Cottage whilst attending a conference there in May 2014.

The rooms where delightful and well stocked - I love to have coffee and biscuits on hand. The bed was the most comfortable I've enjoyed in all of my travels.

The staff, as so attentive and helpful - from the reception staff, the waiting staff, security and concierge no request for assistance was every too much for them.

It was the most enjoyable experience I have had and would certainly recommend staying there.

Room Tip: My son and I had rooms on different floors and locations - each were excellent. So I would advise, just choose what you prefer and I'm sure you won't be disappointed.
  • Stayed: May 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank lorraine_calderwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony O, General Manager at London Marriott Hotel Regents Park, responded to this reviewResponded 17 July 2014

Dear Guest,

Thank you so much for your fantastic review, top marks and recommendation of the London Marriott Hotel Regents Park. We really appreciate you taking the time to leave your feedback and it is wonderful to read that you enjoyed your stay with us.

We hope you and your son enjoyed the conference and we hope to welcome you both back in the future.

Best regards from the team at the London Marriott Hotel Regents Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Been staying at the Marriott Regents park off now almost two years, great hotel and convenient location to get to Central London and Canary wharf.

Nice exec lounge but gets very busy despite the latest extensions. Would be nice if they provided take away containers for food which some other marriott a provide. Staff exceptionally friendly and always make you feel welcome. Any issues seem to get resolved very quickly, although in two years only had a couple of minor issues. Restaurant on site one of the best Indians in town very nice :)

If you are on lower floors and go to bed before 10pm and don't want to be disturbed make sure you lock your room and or put out the DND notice otherwise you may find turndown service appearing and trying to get into your room.

Room service prompt but could do with a better selection .. Maybe because been here two years you get bored of the menu. They do do specials each day

Rooms always comfy and clean, home from home as I have a marriott bed at home too.

Room Tip: Rooms at back of hotel can be noisy although they are refitting these with improved sound proofing. Free internet in public areas
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Bigdawguk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony O, General Manager at London Marriott Hotel Regents Park, responded to this reviewResponded 17 July 2014

Dear Guest,

Thank you very much for all your wonderful comments regarding the London Marriott Hotel Regents Park and for awarding us great scores. We are delighted that you are choosing to stay with us regularly and that you consider our hotel a second home! We really appreciate your loyalty. Thank you also for your valuable feedback regarding the executive lounge and room service which has been passed on to management for review.

We look forward to welcoming you back to the hotel very soon.

Best regards from the team at the London Marriott Hotel Regents Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

My wife and I stayed fives nights during our first trip to London. Near the beautiful Regents Park, the hotel was near bus and Underground stops that allowed us to run all over town.

One of the concierge, David, was most helpful. His suggestions and directions were spot on and most appreciated.

Housekeeping was fine and the facility was well maintained, aside from a couple of broken ice machines.

Stayed: June 2014
Thank Bauermej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony O, General Manager at London Marriott Hotel Regents Park, responded to this reviewResponded 14 July 2014

Dear ‘Bauermej’,

Thank you very much for reviewing the London Marriott Hotel Regents Park and for your compliment; it is much appreciated. It was my pleasure to assist you and your wife and I am very pleased that my suggestions were of help to you on your first trip to London.

I hope to welcome you back to the hotel in the future.

Kindest regards,

David
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

Hotel is clean & the bed was very comfortable. Service was good, however housekeeping knocked on the door twice before 9.15am! This made us feel like we had to rush to leave the room, which meant I forgot my bathroom products. Annoying as they were all new! Leisure facilities were nice but the swimming pool was very shallow, so no good for a proper swim!

Stayed: July 2014, travelled as a couple
Thank LGuatieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony O, General Manager at London Marriott Hotel Regents Park, responded to this reviewResponded 11 July 2014

Dear Guest,

Thank you very much for choosing the London Marriott Hotel Regents Park to celebrate this special occasion and for taking the time to leave a review. It is lovely to read that you were happy with the hotel cleanliness, comfortable bed and service.

We are truly sorry, however, that our team attempted to service your room before you had checked out. Please rest assured that this does not reflect our usual high standards and will be addressed by our housekeeping team. If you have not done so already, please do get in touch about your toiletries, so we can try to locate these and send them back to you.

Thank you again for your valuable comments and feedback, and we hope that our facilities and service will bring you back to the hotel in the future, giving us the opportunity to make your next stay with us an excellent one from start to finish.

Kind regards from the team at the London Marriott Hotel Regents Park

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Reviewed 10 July 2014

In June of this year,we stayed here twice ,it was a very convenient hotel ,as our daughters apartment was right across the street...the service was good,our room was a good size,very clean & had no view...its a very busy hotel .there is internet in the Lobby but you had to pay more for the room if you want internet included. There is a very good Indian restaurant in the hotel.
The price was very good for London standard...its about an hour or more depending on traffic from the airport...we chose this hotel to be near our daughter ,it worked out better then we thought..a nice clean hotel ,we will be coming back because of the convenience & its not bad for the price! But it is not a luxury hotel...just a nice ,comfortable hotel...

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank May J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony O, General Manager at London Marriott Hotel Regents Park, responded to this reviewResponded 11 July 2014

Dear Guest,

Thank you for choosing to stay at the London Marriott Hotel Regents Park when visiting your daughter recently. We are glad that you found the hotel comfortable and conveniently located; thank you for your kind comments regarding our service, facilities and offerings.

We hope you had a wonderful time in London with your daughter and we look forward to welcoming you back on a future visit.

Kind regards from the team at the London Marriott Hotel Regents Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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