The location is good, the rooms are clean but I was a bit surprised that the supposed four star hotel didn't offer any free wi-fi and were a bit stingy with the amenities. The hotel's (PH) website says there is a free 30 minutes wi-fi option available...but, no, not at this location.
Bathroom supplies were a bit sparse and the hallways seemed to be noisy all day and night, but, at least the staff (other than one person at reception who was rather clueless about several things - guessing -hoping, she was new) were very nice, knowledgeable and friendly.
I was there for two nights, for a birthday get-away and they were nice enough to leave a "birthday surprise" in my room...which was very kind and thoughtful.
They seem to be trying very hard to please..but, .I think they have a little way to go.
Overall, not a bad experience, but, I was hoping for a bit more.
- Official Description (provided by the hotel):
- The Principal London will open in stages throughout the course of this winter, and will fully launch in March 2018. Whilst the final touches are made to some areas, be one of the first guests to experience a sneak preview of the newly renovated hotel located in the heart of Bloomsbury, London’s most literary neighbourhood. ... more less
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- Also Known As:
- Russell Hotel London
- Hotel London Russell
- Russel Hotel London