My 3rd stay in as many years. Check-in experience was extremely disappointing. My colleague checking in at the same time received a far superior service than myself. I was made to feel my arrival at the hotel was a little inconvenient for the lady checking me in. Although relatively quick, I was not asked for a card to secure additional items during the stay. Consequently, I had to come down after midnight to settle my bar bill, because there was no credit in the room. Complained and was told duty manager would contact me in the morning. No contact and worse still, duty manager unaware if any issue. Although apologetic and offered a bottle of red, disappointed to have returned to my room to receive a 1/4 bottle instead. I honestly would have preferred nothing! The building is magnificent; use the stairs instead of the lift- it's simply wonderful. Bits of the room falling off - in need of considerable renovation. The breakfast was good. All in all, unfortunately the hotel represents poor value for money and I am unable to recommend. If my work was not so close to the Hotel, I would not stay here again.
- Official Description (provided by the hotel):
- The Principal London will open in stages throughout the course of this winter, and will fully launch in March 2018. Whilst the final touches are made to some areas, be one of the first guests to experience a sneak preview of the newly renovated hotel located in the heart of Bloomsbury, London’s most literary neighbourhood. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Travel Republic (UK), Booking.com, Hotels.com, Expedia, LateRooms, Ebookers, Evoline ltd and HotelQuickly so you can book your The Principal London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Russell Hotel London
- Hotel London Russell
- Russel Hotel London