Impressive building and great location round the corner from Russell Square tube station. Room was nice enough (258), with large bathroom, but room window was frosted glass and wouldn't open which was a problem as the air conditioning didn't seem to be able to cope with the heat in the room.
Finally got to sleep one night when there was a knock on the door about 11.30. It was a member of staff offering me the use of a pair of scissors!!!!
Can't comment on breakfast as we didn't partake but still tried to charge us £39 on departure for two breakfasts we didn't have.
Obviously minor misunderstandings which can happen, but I would probably try another hotel in the same area next time.
- Official Description (provided by the hotel):
- We are delighted to present The Principal London which will open in stages throughout the course of the summer, and will fully launch in September 2017. The Principal London is an iconic establishment nestled in the heart of the city. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London's most exclusive addresses, The Principal London is the perfect base for business or leisure. ... more less
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- Also Known As:
- Russell Hotel London
- Hotel London Russell
- Russel Hotel London