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“Great place to stay.” 4 of 5 bubbles
Review of The Principal London

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The Principal London
Ranked #434 of 1,087 Hotels in London
Belfast, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay.”
4 of 5 bubbles Reviewed 28 May 2014

Sayed here twice on business over the last two months. Can't fault it, the rooms are clean and for central london I found the hotel quiet. The staff were helpful and courteous and the breakfast was excellent. The only slight fault was the bar is very small for the size of the hotel and lacks atmosphere but I would definately use the hotel again.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ilpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest
Thank you for your review. We are so pleased that you had enjoyable stay with us at Hotel Russell.

We pride ourselves on our high standards and so pleased that you enjoyed the service provided by our team.

We normally receive many compliments regarding the rich atmosphere of our Tempus Bar, however will certainly take your comments on board.

It will be our pleasure to welcome you back to Hotel Russell in the future.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,866 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (856)
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Preston
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Really handy location nr.stations. Staff very friendly and accommodating. Elegant old features were well maintained, especially grand staircase, which was very impressive. quite a spacious hotel and not at all noisy, and really enjoyable all round.

Room Tip: We were put into room 228 on second floor and our room wasnt the cheapest, but was certainly quite s...
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  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank bella50donna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

Thank you for your review. We are absolutely delighted that you had a lovely stay with us and enjoyed the friendly and accommodating service provided by our team.

We are glad that you enjoyed your visit with us and do hope that we may have the pleasure of welcoming you back to Hotel Russell upon your next visit to London.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
133 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

We stayed at the Hotel Russell on a special Travelzoo rate. This proved to be excellent value and included both afternoon tea and breakfast. The breakfast alone would have been £19.50pp so we were delighted it was included. The choice was certainly good and fresh but not hugely exciting. There was plenty of it and we were served by extremely courteous staff. The afternoon tea was again pleasant but somehow lacked again in imagination. The items were however extremely fresh and little was left, which speaks for itself.
The hotel is an old traditional London hotel with great charm. All staff were pleasant and I would certainly not hesitate in returning. We had booked a superior twin room and were given a room on the fourth floor facing on to Russell square. We were delighted but have to warn of considerable traffic noise so this location may not be suited for the lighter sleeper. Floor boards creaking was another issue but again one has to consider that this is a traditional hotel.
It is well located for the underground and only ten minutes walk from Euston station. We must have picked the wettest overnight possible and the weather certainly dampened an otherwise pleasant trip to our capital.
There is a very handy Tesco Express just round the corner from the hotel!

Room Tip: too much traffic noise at front of hotel
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MGPMCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

Thank you for your review. We are delighted that you had a lovely stay with us at Hotel Russell.
We are pleased that you enjoyed the complimentary breakfast provided as we want our guests to start their day content.

I have certainly taken your comments on board regarding our traditional afternoon tea as we strive to create and maintain high standards at Hotel Russell.

We have a variety of different rooms and endeavour to ensure all of our guest preferences are met including an extremely quiet room.

We are pleased that you enjoyed your stay with us and do hoe that we may have the pleasure of welcoming you back upon to Hotel Russell upon your next visit to London.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed here in April whilst at a conference. We had the Queen Elizabeth suite, which was very nice. A strange layout to the room, however, as it would have been better to have used the separate room as a lounge area rather than dining area, as we spent most of our time in the bedroom watching TV as that's where the chairs were. It is a very old building and looks to be looked after very well and kept nice and clean. There are lots of restaurants within walking distance and access to London is great. Parking is very close, though nowhere to stop and unload cases etc. It would've have been nice to have offered a valet service which I would have quite happily paid extra for, as walking from the car park with suitcases and bags was a bit of a pain. We stayed here for three nights and found it to be very nice, would stay here again if they offered the valet service. Finally our suite was on the first floor so it was abit noisy from the road, you could feel the vibrations from buses as they waited at the lights.

Room Tip: Higher floors have less noise
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  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

Thank you for your review. We are pleased that you had an enjoyable stay with us at Hotel Russell. We have a variety of different rooms including our impressive Queen Elizabeth suite.
We found guests prefer a separate dinning area, however do also have rooms with different layouts.

We will certainly take your comments on board and do hope that we may have the pleasure of welcoming you back to Hotel Russell in the not too distant future.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

A really grand and lovely hotel right in the heart of Bloomsbury. Visually inside and out it is stunning. Hotel staff looked after us really well and the room with additional turret 'office' facilities was comfortable, stylish, and really spacious. We didn't eat an evening meal at the hotel but went to the bar after we returned from our night out and enjoyed a cocktail in a really pleasant and relaxed atmosphere. Breakfast was lovely and a good selection. I wish we could've stayed longer!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

Thank you for your review. We are so pleased that you had a wonderful experience with us at Hotel Russell.
We endeavour to make each guest feel as relaxed and comfortable as possible.
We do hope that we may have the pleasure of welcoming you back to Hotel Russell for a longer stay in the future.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South West England, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

These hotel is superbly located, within walking distance of the West End & Bloomsbury. Where possible try to get a room on a higher floor! It's generally quieter from road noise and the views are lovely over Russell Square. I love this hotel because the rooms are spacious, provide everything you need and also there is the historic quality to it as well. Check out the chandelier in the entrance hall!

Room Tip: Try to get a higher floor, and facing Russell Square for lovely views.
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  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jemima B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

Thank you for your review. We are so pleased that you had a wonderful stay with us at Hotel Russell.

We are extremely proud of our rich heritage and have ensured that the grandeur of our building has been well maintained over the years.

We do hope that we may have the pleasure of welcoming you back to Hotel Russell in the not too distant future.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

What a fantastic building, what a friendly set of staff and what a room with a view over London from the seventh floor, although I appreciate that not everybody will be lucky enough to get this!

Although I didn't eat at the hotel, being from London meant I knew some places to go and get a great meal, the bar is very handy and again a nice place to socialise.

I did have a very comfortable night's sleep in our room, the bed was comfortable and room was spacious enough (deluxe double) that it would be impossible for two people to get in each other's way. Excellent facilities inside the room and the room was immaculate. The power shower was also fantastic. To look at the building and the lobby for most people would be enough, but when you go into your room and modern rooms complement the ornately historic outside it is a pleasent surprise.

I love a building with history and this one doesn't disappoint. Will be back!

Room Tip: Deluxe Double on the seventh floor gave great views. Ensure you are facing Russell Square rather tha...
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JMcSW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bart L, Manager at The Principal London, responded to this review, 31 May 2014
Dear Guest

We are absolutely delighted that you had a wonderful stay with us at Hotel Russell.
I am so pleased that our team were so attentive and you enjoyed our spectacular view and comfortable bed.

We appreciate your very kind comments and it will be our pleasure to welcome you back to
Hotel Russell.

Kind regards

Bart Luijk
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Principal London

Property: The Principal London
Address: 1 - 8 Russell Square, London WC1B 5BE, England (Formerly Hotel Russell)
Phone Number:
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#285 Family Hotel in London
#296 Luxury Hotel in London
#346 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Principal London 4*
Number of rooms: 373
Official Description (provided by the hotel):
We are delighted to present The Principal London which will open in stages throughout the course of the summer, and will fully launch in September 2017. The Principal London is an iconic establishment nestled in the heart of the city. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London's most exclusive addresses, The Principal London is the perfect base for business or leisure. ... more   less 
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Also Known As:
Russell Hotel London
Hotel London Russell
Russel Hotel London

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